Thania Masega

I have a certificate in hospitality management. I have passion for the hospitality industry, I plan on finishing my studies as soon as I have funds. I have excellent customer service, I currently work at a hotel in a spa as a floor manager. I can work under any conditions to achieve the desired result to the advantage of the company, I am a self-disciplined pace-setter, and I am humble, accountable, as well as reliable. My core value is confidence and integrity. 

I have worked at Laronza beauty spa for six months as a receptionist. I was dealing with bookings, and helping with treatment if extra help was needed. I worked as a lister for four months at cencus as it was a temporarily employment. I currently work at indaba hotel Spa and conferencing as a floor manager at the Spa, from 2013. I help with taking bookings, attend guest needs & desires  immediately. Responsible in management float and final cash up. 

Hospitality management certificate. 

Modules covered :

Hospitality today introduction,

Managing front office, 

Beverage operations, 

Housekeeping operations, 

And Supervision in the hospitality industry.