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Thandokuhle Mchunu

Thandokuhle Mchunu

Service Desk Technician

Telecommunications

Durban, eThekwini Metropolitan Municipality

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About Thandokuhle Mchunu:

I have patience a good team player as well as ability to build and maintain a good working relationship.Furthermore, I believe that my skills can play a vital role in your organization. In addition I am certain that I can bring positive changes to your organization with innovative ideas, only if I am given to prove myself. As an extension of inclination to analyze everything. I intent to analyze my actions as well.

Experience

I have done an internship at Ithala SOC Limited as a service desk technician. The duties I had were:

  • Receives and processes user complaints
  • Resolves computer problems and errors
  • Trains staff on computer literacy
  • Sets up and configures new computer and internet equipment
  • Performs routine inspection of equipment
  • Updates computer software and operating systems
  • Remotely or physically assists in computer-related concerns
  • Azure Active Directory setup.

 

 

 

 

Education

Institution: Mangosuthu University of Technology

Course: National Diploma: Information Technology

Status: Completed

Dated Obtained: 19 April 2016

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