Thandokuhle Mchunu

I have patience a good team player as well as ability to build and maintain a good working relationship.Furthermore, I believe that my skills can play a vital role in your organization. In addition I am certain that I can bring positive changes to your organization with innovative ideas, only if I am given to prove myself. As an extension of inclination to analyze everything. I intent to analyze my actions as well.

I have done an internship at Ithala SOC Limited as a service desk technician. The duties I had were:

• Receives and processes user complaints
• Resolves computer problems and errors
• Trains staff on computer literacy
• Sets up and configures new computer and internet equipment
• Performs routine inspection of equipment
• Updates computer software and operating systems
• Remotely or physically assists in computer-related concerns
• Azure Active Directory setup.

Institution: Mangosuthu University of Technology

Course: National Diploma: Information Technology

Status: Completed

Dated Obtained: 19 April 2016