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Orange Farm
Thando  Mtetwa

Thando Mtetwa

Customer service agent

Insurance

Orange Farm, City of Johannesburg Metropolitan Municipality

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About Thando Mtetwa :

Hard working mom individual who is dedicated to producing exceptional work. Love spending time with the love of my life, my 4 yr old daughter Nkazimulo 💗 

I have great working relationship with my colleagues, I do not engage in conflicts, not confrontational at all but will without a doubt speak up or address any matter presented to my attention. 

I am a Child of God, grateful for all that God has and is still doing to and for Me. uJehova Uyabusa, Uyinkosi🙂🤍🙏🙌

Experience

I have a very long and prosperous experience in the Sales environment, I am very good at it, I'm actually very great at it, and fortunate because it comes naturally, no excessive effort to exceed set expectations/results/meet the set target

Motus also known as Liquid Capital I worked 3 years 

I am currently in the customer environment, it's different because unlike sales where you are required to make someone listen to yo what you have to say 

Started onvthe 1st of August 2022

In customer service you have to listen all the time. Makin sure you listen more to understand 😌 You are literall the comfort of not only the client but the organization it's self. 

Both departments are key to any organization that seeks to make revenue and satisfy their clients needs, 

I've also had the pleasure of beingvinvthe administration field, I was on a Learnership with Standardbank in the scanning and indexing/Imaging department.

Also got the technical feel when I joined Multichoice, As a Technical Service agent. That was different from the crazy shifts to spending a good 3 hours on a call with a pensioner who owns an Analog decoder 😆 🤣 classics 

Education

Matriculated in 2009 Fons Luminus Secondary School

Studied at Boston Media House, Majored in Journalism 

NQF5 - Banking Advice-Melpark Business School

RE Certificate 

80 FAIS Credits

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