Thandi Mpofu

 I am a passionate Client-Centric, with experience in the Medical and Employer of Record sectors. My expertise lies in effective account and client management and nurturing customer relationships. I collaborate seamlessly with partners and internal teams on a global scale.

Having worked as an Account Manager in the EOR space, I have honed my abilities in customer relationship management and coordinating cross-functional teams to address customer queries promptly and effectively.

At Global Expansion and Velocity Global, I played a pivotal role in onboarding new customers and ensuring their smooth transition into the platform. This involved training users and providing post-implementation support to guarantee their satisfaction

2022      Postgraduate Diploma: Public Health                                                                                  

2018      Bachelor of Science Integrative Health and Social Sciences                                           

2017      Course: Project Management                                                                                                

2016      Diploma: Business Analysis                                                                                                     

2007      Certificate: Customer Relationship Management                                              

2002      Diploma of Higher Education: Nursing