Thabang Letshaba

I am a highly experienced IT professional with over a decade of expertise in
desktop support, application support, and AS400 system operations across
diverse sectors, including banking, pharmaceuticals, and digital technology
services. Currently serving as an AS400 System Operator at Altron Digital
Business, I ensure the seamless execution of system tasks, financial
operations, and scheduled jobs while maintaining data integrity and system
performance. My technical proficiency spans across Windows environments,
Active Directory, ServiceNow, and enterprise tools used in high-demand service
environments. I bring a hands-on approach to resolving hardware, software,
and network issues, with a proven track record in supporting mission-critical
IT infrastructure, managing user access, and providing end-user training. I am
committed to delivering high-quality support services that align with business
objectives, improve system uptime, and enhance end-user productivity.

• AS400 System Operation & Batch Job
  Scheduling
  • IT Support (1st & 2nd Line) | Desktop,
  Application & Mobile Devices
  • Active Directory (User/Account
  Management)
  • ServiceNow Ticketing System
  • Windows OS & Microsoft Office Support
  • Printer, Scanner & Wireless
  Configuration
  • Remote Support Tools (TeamViewer,
  RDP, etc.)
  • Hardware Troubleshooting & Imaging
  • Financial Systems Operation (Nebsop,
  Payop)
  • IT Compliance, Patching & Governance

I have a National Diploma in Informtion System, obtained at Vaal University of Technology.