beBee background
Professionals
>
Johannesburg
Susan Masike

Susan Masike

Customer Information Consultant

Telecommunications

Johannesburg, City of Johannesburg Metropolitan Municipality

Social

About Susan Masike:

I am a call center agent dealing with customer service. My daily functions include taking orders, data capturing. Resolving customer queries is part of the corr functions and transferring of calls to relevant department. I have 3 years in the industry. I am passionate about customer satisfaction and ensuring that the after call experience is extremely good therefore making customer to choose your service at all times and also referring through word of mouth and good ratings.

Experience

Taking orders 

Data capturing 

Resolving of customer queries 

Transfer of calls 

Cross/Up selling

Attentive to detail 

Education

Matric/ Grade 12 at Athlone Girls High School 2003. English and Afrikaans, Accounting, Business Economics, History and Geography. Studied Sports Management at Boston city campus in 2004

 

Professionals in the same Telecommunications sector as Susan Masike

Professionals from different sectors near Johannesburg, City of Johannesburg Metropolitan Municipality

Other users who are called Susan

Jobs near Johannesburg, City of Johannesburg Metropolitan Municipality

  • Work in company

    Customer Account Management: Consultant

    Pepkor Lifestyle

    We are seeking motivated individuals eager to build their careers in customer account management. · Engage with customers in a compliant and customer-centric manner to secure Promise to Pay. · ...

    Sandton

    1 month ago

  • Work in company

    Customer Solutions Growth Consultant

    Caterpillar Inc.

    Join our Customer Facing team within one of Construction Industries' newly formed divisions: Customer Solutions Growth Region. This team engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings avai ...

    Gauteng

    1 month ago

  • Work in company

    Customer Service Consultant

    Telesure Investment Holdings (TIH)

    · Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional benefits and up-sell products to the customer. · ...

    Johannesburg

    2 weeks ago

See jobs in Johannesburg, City of Johannesburg Metropolitan Municipality