Stefan Van Heerden

Customer Service adviser.

Cape Town, City of Cape Town

About Stefan Van Heerden:

My name is Stefan. I love working with people my passion is fitness and i am a qualified personal trainer and fitness professional.

i was homered to have worked with some major companies within the fitness and out of fitness industry.

I have a great following on social media and that could be a plus when it comes to promoting and advertising companies or products .

Im currently in the telecommunication industry and have great management and customer service experience.

Experience

Customer Service Agent

Rain - Cape Town, Western Cape August 2021 to Present

Im currently a Customer service agent .I drive to the client where i then rica and setup his device so by the time i leave the client is connected n and ready to use so abasically giving the client a VIP experience.

Main Responsibilities

Managing. Stock
Time. Management as you see multiple clients per day.
People. Skills as you work with clients first hand.
Good driving. Skills as you drive to client. And can be hectic the road .
Problem solving as you are there to sure client is set up and connected
Product Knowledge as you need to explain different between different products

Sales Representative

Stiewie Nutrition Kimberley January 2019 to Present

Main Responsibilities:

Helping clients get the right fitness and supplement advice.

Daily cash ups and managing of the correct stock coming in and out of store.

Experience in pastel and POS system

Owner

Stiewie Nutrition January 2017 to Present

Main Responsibilities:

Help clients with supplements and nutritional programs.

Creating nutritional and training programs for clients and athletes based on stage experience.

Knowing your clients' needs and working from information to make a successful diet or training programs.

USN Supplement Shop Manger

Planet Fitness Wanderers July 2018 to December 2018

Main Responsibilities:

Help clients with supplements and nutritional needs

Performing week and monthly stock takes.

Responsible For cash up on month end and day to day.

Supplements consultant

USN Promoter Johannesburg March 2018 to July 2018

Main Responsibilities:

Help clients with supplements and nutritional needs

Assisted with weight loss programs for clients.

Ordering of Stock and ensuring that the shop was always fully stocked

Opening and closing of the store and worked retail Hours.

Supplements consultant

Dis-chem Mall of Africa August 2017 to March 2018

Main Responsibilities:

Help clients with supplements and nutritional needs.

Meeting Sales targets.

Tasked to keep supplements and nutrition departments always clean as well as stocked and tidy.

Tasked to stock fridges and do pricing on all stocks.

Supported the vitamin and homeopathic departments.

Assisted with weight loss programs for clients.

NHBRC Builder and Factory Manager

SSSL BUILDING GROUP Kimberley January 2016 to September 2017

Main Responsibilities:

I can manage a site and lead workers to get the job done within the timelines set.

I work well in a team, am able to train, and mentor others.

I am able to build houses and boundary walls.

I was responsible for invoicing and quotes.

Managed a team in the manufacturing of stumble blocks.

Able to use the following machines (cement mixers.-vibrating tables, oil air gun, compressors)

Able to fix the following machines (cement mixers, vibrating tables)

Managed safety in the work place and the related policies.

Able to sell a product and build relationships with the client.

Shop Manager (Part time position)

Genetics Supplements Kimberley - Kimberley, Northern Cape January 2016 to December 2016

Main Responsibilities:

Assisting clients in sport nutrition supplements and create a nutritional and training program.

Performing week and monthly stock takes.

Assisting in order of clothing and sport supplements.

Shop Asistant

Kimberley Golf Shop August 2010 to December 2015

Designation: Level 1 (Coaching age groups 4 to 21)

Main Responsibilities:

Coaching of different age groups, groups consisted of 10 or more learners.

Able to manage a golf shop.

Able to perform shop merchandising to improve sales.

Able to perform stock taking efficiently and effectively.

Able to maintain the quality of golf fields and have the knowledge of grass treatment.

Ex-sponsored Golf player 5 Handicap Performing day to weekly cash ups as well as assisting in monthly promotions.

Help to build a brand and to compete with Genetics Supplements as a sponsor.