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Sisanda Tshaya

Sisanda Tshaya

Liquor Outlet manager

Retail

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Sisanda Tshaya:

I have 15 years senior retail management experience, and I hold a post graduate diploma in Human Resources Management.

Experience

Planning and directs the day-to-day operations of a retail store. Developing strategies to improve customer service, drive store sales, and increase profitability. Ensuring customer needs are met, complaints are resolved, and service is quick and efficient. Ensuring all products and displays are merchandised effectively to maximize sales and profitability. Forecasting staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. Lead and directs the work of others.

Education

Post Graduate Diploma in Human Resources Management – University of South Africa

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