Sisamkele Mkosana

I am a young professional with a passion for people, communication, and language. Skilled in tough decision-making, escalated problem resolution, and achievement of goals within challenging 
environments. In-depth understanding of organizational systems such as filing and record keeping, 
skilled in optimizing resources and cost. Creative and adaptable self-starter with experience of 
elegantly navigating through a consistent change of business dynamics. Possessing excellent 
organizational and management skills, strongly developed communication and interpersonal skills 
with an ability to use discretion and maintain confidentiality on sensitive and proprietary 
information. I currentl  working at Clearance Warehouse since February 2021 as an Admin Clerk. I am also busy studying a course in Administration. I have a degree in Bachelor of Science in Human Physiology Genetics and Psychology but I am pursuing Administrative studies because of my passion for it.

Filing of daily, important, and sensitive company documents
• Checking accuracy and consistency of paperwork received from receptionists at different 
branches
• Occasionally answering general calls and calls from customer care department
• Strive for quick compliant resolution; commended by supervisor for the ability to resolve 
problems on the first call and avoid escalation of issues. 
• Drawing up grocery list for company and purchasing supplies needed
• Presenting monthly social media videos for the company

I passed my matric in 2015 with the following subjects:

English HL 

Afrikaans FAL 

Mathematics 

Life Orientation 

Life Science 

Physical Science 

Accounting