
Siphelele Mblashwa
Customer Service / Support
About Siphelele Mblashwa:
Siphelele is a diligent professional with a background in event management. She has excellent communication and problem-solving skills, with demonstrated history of delivering exceptional customer service to existing and new clients by leveraging extensive product knowledge and a solid understanding of business individual needs while cultivating and retaining long-lasting and loyal client relationships. She can work independently or within a team and has excellent time management skills. She is a motivated, dedicated, honest, reliable and focused individual. She further strives for success and excellence in everything she does.
Experience
Sales Assistant Rock Chic | Part Time
- Stock management.
- Stock taking.
- Shop merchandising.
- Customer assistant and sales.
Assistant Administrator (Internship) CPUT International Exchange Office | 2019 - 2019
- Customer service.
- Email correspondence.
- Compilation of exchange students names and contact details.
- Liaising with international universities.
- Event management
Logistics Assistant Coordinator EspAfrika | 2018 - 2019
- Cape Town International Jazz Festival: Organising artist transport logistics.
- Overseeing daily transport co-ordination.
Assistant Event Coordinator Red Hot Events | 2016 - 2018
- Assisting in developing and scheduling event staff in accordance with specification; oversees assigned staff or operations. Attended events to assist with the facilitation of operations and responds to emergencies, problems, etc.
- Ensured assigned aspects of events are implemented and controlled according to plans.
Education
Cape Peninsula University of Technology Obtained in 2022 | Advanced Diploma in Event Management
- Advanced Event Marketing
- Advanced Event Management
- Risk Event Management
- Event Business Protocol and Etiquette
- Research Methodology and Project
Cape Peninsula University of Technology Obtained in 2019 | National Diploma in Event Management
- Event Theory
- Event Practice
- Event Marketing
- Event Communication
- Information and Technology
- Project Management
- Event Tourism Guidance
- Event and Financial Business Practice
Hout Bay High School Class of 2015 | Matric
- Top achiever in Business Studies
- The most consistent hard worker in Tourism
- The mist improved student in isiXhosa
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