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Siphelele Mblashwa

Siphelele Mblashwa

Open to work

Customer Service / Support

Cape Town, City of Cape Town

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About Siphelele Mblashwa:

Siphelele is a diligent professional with a background in event management. She has excellent communication and problem-solving skills, with demonstrated history of delivering exceptional customer service to existing and new clients by leveraging extensive product knowledge and a solid understanding of business individual needs while cultivating and retaining long-lasting and loyal client relationships. She can work independently or within a team and has excellent time management skills. She is a motivated, dedicated, honest, reliable and focused individual. She further strives for success and excellence in everything she does.

Experience

Sales Assistant                                                    Rock Chic | Part Time                                    

  • Stock management.
  • Stock taking.
  • Shop merchandising.
  • Customer assistant and sales.

 

Assistant Administrator (Internship)              CPUT International Exchange Office | 2019 - 2019

  • Customer service.
  • Email correspondence.
  • Compilation of exchange students names and contact details.
  • Liaising with international universities.
  • Event management 

 

Logistics Assistant Coordinator                  EspAfrika | 2018 - 2019

  • Cape Town International Jazz Festival: Organising artist transport logistics.
  • Overseeing daily transport co-ordination.

 

Assistant Event Coordinator                                Red Hot Events | 2016 - 2018

  • Assisting in developing and scheduling event staff in accordance with specification;  oversees assigned staff or operations. Attended events to assist with the facilitation of operations and responds to emergencies, problems, etc.
  • Ensured assigned aspects of events are implemented and controlled according to plans.

Education

Cape Peninsula University of Technology  Obtained in 2022 | Advanced Diploma in Event Management 

  • Advanced Event Marketing
  • Advanced Event Management 
  • Risk Event Management 
  • Event Business Protocol and Etiquette
  • Research Methodology and Project

 

Cape Peninsula University of Technology  Obtained in 2019 | National Diploma in Event Management 

  • Event Theory
  • Event Practice 
  • Event Marketing 
  • Event Communication 
  • Information and Technology 
  • Project Management 
  • Event Tourism Guidance 
  • Event and Financial Business Practice 

 

Hout Bay High School                                         Class of 2015 | Matric

  • Top achiever in Business Studies
  • The most consistent hard worker in Tourism 
  • The mist improved student in isiXhosa

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