
Sinenhlanhla Mtshali
Customer Service / Support
About Sinenhlanhla Mtshali:
As a highly motivated and dedicated professional with atleast +-2 years of experience as a Call centre agent, I possess a strong passion for customer service/assistance. I excel in communication skills(wriiten and verbal), problem solving and multi tasking. I am committed to delivering exceptional results, fostering innovative solutions, and building strong relationships. I am excited to leverage my skills and expertise to drive success in this new role and contribute to the company's growth and success.
Experience
I've worked as a debt collecter at VVM attorneys from 2015-2016 and then worked as a customer service agent at Merchants SA from 2020-2021
Education
I decided to further my studies after high school and obtained a higher certificate in Ecomics Management and Sciences (NQF5)