sifelmusa Mdibaniso

I am a postgraduate student from the University of Limpopo currently seeking opportunities where I can fully use my skills and knowledge for the success of the organization. I have a great passion in economics and its branches. My academic excellence attests to my passion in economics and willingness to learn from others. I am also an adaptable and transformational person with the ability of creating effective presentation and to work with a team and independently. I have served and displayed leadership qualities that were found desirable by various academic structures and organizations. Technically I believe I have the skill set to fit into a quantitative role in any financial institution. Therefore, even under significant pressure, I possess a strong ability to perform.

I take responsibility in my work and work with utmost sincerity and honesty. Together with my ability to work underpressure, being able to work independently and in a team. My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position. The following achievements demonstrate my qualification for this position: Developing and implementing key policies and procedures in customer service departments to boost productivity and enhance team morale. Earning a reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty.

i completed my honour degree in economic in 2021 at university of limpopo. in 2019 i obtained my bachelor degree in commence.