Shireen Riviere

I have worked in the hospitality industry for 5 years. Starting as a waitress, working myself up to become a restaurant manager and moving into the hotel industry as a Housekeeping Manager and F&B Manager at a Hotel and Golf Estate.

Housekeeping Manager: manage team of 7-rostering according to occupancy Inc. Any conference, wedding other functions taking place Ordering of stock and amenities necessary for rooms Ordering of chemicals and washing detergents necessary for laundry Monitoring of stock from amenities, chemicals to all linen and towels for rooms Monthly stock take F&B Manager: Manage restaurant & kitchen Team Staff of 20 Weekly rostering again according to occupancy, conferences and functions Monday stock count on cellar and Bar Capturing of cellar stock ordered and delivered for the week Daily stock usage of kitchen and bar stock usage and deliveries. Weekly stock take, usage and delivery report sent Monday morning Confirming and sending off stock required for kitchen and restaurant for the week On-site for conference, events and functions Assist with monthly stock take Duty Management Restaurant Manager Enzos Pizzeria December 2021 to April 2023 Opening and Closing of Restaurant All front of House Responsibilities Capturing all cash sales of the day End of day cash ups. Housekeeping Manager Selborne Hotel, Spa and Golf Estate June 2021 to November 2021 Management of the Housekeeping team Managing and co-ordinating daily guest arrivals Ensuring all rooms are in order for check in. Ensuring stock control of guest amenities and ordering thereof. issuing stock daily for housekeepers Reporting any maintenance issues Forecasting occupancy and ensuring there are always enough clean rooms available for walk ins. Duty Manager Shifts Ensuring laundry is at a level where the Hotel always has fresh linen available

RELEVANT SKILLS Micros POS Micros Backend Opera Microsoft Suite SAP EDUCATION HISTORY PA MBA Marketing IMM Diploma 1997 incomplete Matric 1995