beBee background
Professionals
>
Pretoria-Wes
Shiluva Venolia Sithole

Shiluva Venolia Sithole

Contact Centre Management student

Customer Service / Support

Pretoria-Wes, City of Tshwane Metropolitan Municipality

Social

About Shiluva Venolia Sithole:

Customer-centric & results-driven final year Contact Centre Management student seeking a dynamic role where I can apply my skills in customer service, leadership & team management to drive sales growth & exceptional customer experiences.

Experience

Final year Contact Centre Management student with a solid academic foundation in customer service, contact centre operations, and team management. Completed various projects and assignments focused on improving customer experience, process efficiency, and team performance. Eager to apply theoretical knowledge in a real-world setting and continue learning and growing in the contact centre industry.

Education

Final year student in Contact Centre Management at Tshwane University of Technology, equipped with knowledge in:

- Customer Service & Relations

- Contact Centre Operations & Management

- Team Leadership & Development

- Communication & Conflict Resolution

- Industry-specific software & technologies

Professionals in the same Customer Service / Support sector as Shiluva Venolia Sithole

Professionals from different sectors near Pretoria-Wes, City of Tshwane Metropolitan Municipality

Other users who are called Shiluva Venolia

Jobs near Pretoria-Wes, City of Tshwane Metropolitan Municipality

  • Customer Value Maximisation Manager

    2 days ago

    Tracker Network Randburg, Gauteng

    Tracker requires the services of a Customer Value Maximisation Manager in the CVM Contact Centre situated at the head office based in Johannesburg. · Rlevant degree in Business Management or related fieldRE55 Year's management experience within customer value or related areas3 Ye ...

  • Head of Student Support Services

    1 month ago

    Lyceum College Randburg

    + Head of Student Support Services. Job summary · Lyceum College invites applications for the position of Head of Student Support Services. This role is central to ensuring student success within Lyceum's distance learning model. · + QualificationsNQF Level 6 qualification in Edu ...

  • Associate Professor/Professor and Head of the Department

    3 weeks ago

    University of Pretoria Pretoria

    The University of Pretoria is seeking an Associate Professor/Professor and Head of Department in the Faculty of Law. The successful candidate will lead the Department's academic and research activities, promoting excellence in teaching, research, and community engagement. · The D ...