Sherika Harideo

Based on your professional experience, you have worked as a Credit Controller at DR EL STEYN & ASSOCIATES INC for 3 years and 2 months. In this role, you were responsible for various tasks, including:

Billing and Claims Processing:

• Generating monthly statements for timely payments.
• Daily review of Medical Claims Reports for accurate coding and billing.

Medical Aid Claims:

• Ensuring the timely submission of claims in compliance with regulations.

Reducing Claim Rejections:

• Implementing thorough verification of claims to reduce rejections by 20%.

Collaborative Problem-Solving:

• Collaborating with providers for accurate claims resubmission.

Payment Plans and Debt Management:

• Negotiating flexible payment plans for patient settlements.
• Managing debt to prevent bad debt write-offs.

Account Monitoring and Risk Management:

• Identifying high-risk accounts to minimize financial risks.

Communication and Follow-Up:

• Following up on pending claims for revenue optimization.
• Engaging with patients for payment agreements and queries.

Reporting and Write-Offs:

• Analyzing accounts for outstanding debts and uncollectible amounts.
• Identifying and processing small balance write-offs.

Remittance Advice and Payments:

• Managing remittance advice rejections and unallocated payments.

Compliance and Regulatory:

• Collaborating with Legal for compliant account handovers.

In addition to your role as a Credit Controller, you have also worked as a Remuneration & Benefit Officer at Esor Constructions for 7 years. In this position, I was responsible for various payroll and administrative tasks, including:

1. Processing wages and salaries for three different payrolls with approximately 800 monthly employees.
2. Handling changes in payments, increases, deductions, pension, PAYE, and UIF.
3. Managing staff records and queries related to wages.
4. Preparing and distributing pay slips to branches.
5. Handling salary transfers, including bank EFT files and payments.
6. Managing month-end processes, including third-party payments and reconciliations.
7. Handling leaves records and annual Medical Aid renewals.
8. Preparing payroll reports and tax-related documents.

Overall, my experience demonstrates strong financial and administrative skills, including expertise in credit control and payroll management.

Diploma in Payroll (2015 - 2017):

• Grade: NQF level 5
• This diploma program provided you with comprehensive training in payroll administration, regulations, and payroll software.
• Key areas of focus included tax compliance, benefits administration, record keeping, labor law compliance, payroll software usage, payroll reporting, and the importance of accuracy and confidentiality in handling sensitive data.

Secondary Education at GLENOVER SECONDARY (1992 - 1997):

• Grade: Grade 12
• You completed your secondary education with a Matric qualification.
• Subjects studied included English, Afrikaans, Biology, Geography, Typing, and Art.

My Diploma in Payroll is particularly relevant to your professional roles, as it equipped you with the necessary knowledge and skills for payroll management, which is a significant aspect of your work as a Credit Controller and Remuneration & Benefit Officer. It demonstrates your commitment to professional development in this field.