Shaun Zurcher

I am a focused and driven Technology Delivery Manager with over 14 years of leadership experience. I combine hands‑on technical expertise with strong governance and compliance discipline, consistently delivering high SOX/ISO audit results with zero remediation. Skilled across Windows, macOS and Azure environments, I build resilient systems, lead cross‑functional teams and drive continuous improvement to strengthen operations and business continuity.

Key Strengths & Focus Areas

Governance, Compliance & Audit Excellence:
You consistently deliver high SOX and ISO audit results with zero remediation, managing controls, preparing evidence, maintaining compliance repositories, and leading annual audit cycles.

Technology Leadership & Operational Management:
As the Senior IT Manager (Market Lead) for OMC Mediabrands South Africa, you oversee IT strategy, service delivery, infrastructure, and cross‑functional technical teams across Windows, macOS, Azure, collaboration tools, and business‑critical systems.

Business Continuity & Risk Management:
You serve as the Technology Lead on the Business Continuity Planning Committee, ensuring readiness, resilience, and coordinated recovery during incidents affecting South African operations.

System Administration & Modern Workplace Management:
Skilled in Azure, Intune, Entra ID, Microsoft 365, virtualization, Active Directory, Exchange, networking, telephony, and server administration, you ensure robust, secure, and resilient IT environments.

Process Improvement & Automation:
You developed a custom asset‑management application to streamline allocation and support audit traceability, demonstrating your ability to innovate and automate operational workflows.

Cross‑Functional Collaboration:
You work closely with Finance, HR, Legal, Corporate Services, and global/regional teams, leading migrations, upgrades, remediation programs, and security improvements.

User Support & Lifecycle Management:
You oversee onboarding/offboarding, hardware and software allocation, incident response, and first/second‑line support while maintaining excellent service levels.

Studying through Linked channels and company provided channels.