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Shaskia Williams

Shaskia Williams

Customer Service Advisor

Administrative

Lotus River, City of Cape Town

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About Shaskia Williams:

  • I have been involved in the fast food and call center industry, as well as worked  as a librarian assistant and done promotional work. 
  •  I can work independently and be a good team player. 
  • I have general business and office administration skills.  
  • Drafting schedules, Debt collections, Secretarial and reception experience. 
  • I am flexible and can work under any conditions laid before me. 

Experience

Employer  Sigma SA 

Position  Debt Collector (Outbound) Type of work  Direct Axis collections Year  2017-2018 

Employer  Heathfield HS  Position  Intern in administration Duties  Admin and reception  Year  2018 

Employer  Sans Souci Girls High School Position  Intern Librarian Assistant Duties  Libwin (librarian system) Stand in receptionist 

Year  2018-2019 

Employer  McDonalds 

Position  Service worker Duties  Till and C.O.D  Year  2019-2020 

Employer  Webhelp SA Position  Advisor 

Duties  FGH Customer Service  (10/2020 -10/2021) 

FGH Over Credit Limit Advisor and  

Webchat (10/2021 - 08/2022) 

Year 2020- August 2022

Employer  Capita SA Position  British Gas 

Customer Service  

Year  August 2022 - Currently  

Education

Institution Attended  False Bay TVET College  Qualification Financial Management  Completed  N4 and N5 

Currently  Studying N6

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