Sharon Naidoo

I, SHARON NAIDOO AS A SPECIALIST RETENTIONS , CUSTOMER CARE EXECUTIVE AND CORPORATE ADMINISTRATOR.THE MAIN FUNCTION OF MY JOB IS TO PROVIDE EXCEPTIONAL CUSTOMER SUPPORT  , RETENTION  AND SALES FUNCTION .I ALSO PROVIDE A FULL ADMINISTRATION FUNCTION AND RENDER HIGH STANDARDS OF CUSTOMER SERVICE TO CORPORATE CLIENTS AND INDIVIDUALS.MY WORKING EXPERIENCE HAS HELPED ME TO COMMUNICATE WITH PEOPLE ON A MORE EFFECTIVE LEVEL.IT HAS BUILT MY SELF – ESTEEM AND SELF CONFIDENCE TO AN EXTENT THAT I CAN WALK INTO ANY JOB AND KNOW THAT I CAN PERFORM ANY TASK GIVEN TO ME AT MY OPTIMUM LEVEL.BEING EMPLOYED IN THE SALES INDUSTRY GIVES ME THE OPPORTUNITY TO ACHIEVE ALL THE TARGETS AND GOALS SET BEFORE ME THUS ALLOWING ME TO REACH MY MAXIMUM CAPABILITIES AS AN INDIVIDUAI AM A HARD WORKER ,CONFIDENT AND MOTIVATED PERSON.I AM A TEAM PLAYER AND AM ALWAYS WILLING TO ASSIST AND LEARN IN ALL SITUATIONS. FUNCTION OF MY JOB IS TO PROVIDE EXCEPTIONAL CUSTOMER SUPPORT  , RETENTION  AND SALES FUNCTION .I ALSO PROVIDE A FULL ADMINISTRATION FUNCTION AND RENDER HIGH STANDARDS OF CUSTOMER SERVICE TO CORPORATE CLIENTS AND INDIVIDUALS.MY WORKING EXPERIENCE HAS HELPED ME TO COMMUNICATE WITH PEOPLE ON A MORE EFFECTIVE LEVEL.IT HAS BUILT MY SELF – ESTEEM AND SELF CONFIDENCE TO AN EXTENT THAT I CAN WALK INTO ANY JOB AND KNOW THAT I CAN PERFORM ANY TASK GIVEN TO ME AT MY OPTIMUM LEVEL.BEING EMPLOYED IN THE SALES INDUSTRY GIVES ME THE OPPORTUNITY TO ACHIEVE ALL THE TARGETS AND GOALS SET BEFORE ME THUS ALLOWING ME TO REACH MY MAXIMUM CAPABILITIES AS AN INDIVIDUAI AM A HARD WORKER ,CONFIDENT AND MOTIVATED PERSON.I AM A TEAM PLAYER AND AM ALWAYS WILLING TO ASSIST AND LEARN IN ALL SITUATIONS.

Sales Manager and sales team. 
Update schedules timeously according to requirements and priority. 
Prepare provisions for meetings (e.g. , documents, presentations) timeously and make it available for review by the Sales Managers in advance of scheduled meetings.
Daily office and operational duties to ensure a smooth flow of the office. 
Manage the teams’ functional budget and expenses for Sales Manager and Sales team monthly, specific reference to Credit Cards expense reconciliation 
Accurately process and record all relevant business transactions and general purchase orders, payment requisitions (include providing general project codes), and petty cash responsibilities. 
Transactions and records should be easily accessible and traceable; a strict reconciliation process 
Effectively provide a gate-keeper function to ensure only priority interfaces at Management level. 
Provide effective, professional interface with internal and external suppliers’ i.e. recruitment, consultants, equipment suppliers, travel coordinators, conference and meeting venue providers, etc. 
Maintains and organizes all customer deal sheets, promotional grids, etc., working closely with the Sales Manager. 
Providing full Key Account Support.
Assist with retail listing and update key account item codes for the Sales team when required. 
Ensure all relevant account/customer and other marketing claims are processed timeously accurately and as per the procedure. 
Record, communicate, and track (channel-specific) sales orders if and when required. Include to point of delivery. 
Prepare, update and distribute various sales reports when applicable. 
Arrange and assist to prepare/ deliver all hampers, samples, stock, and assisting with promotional and advertising material, etc. for the Sales Manager and Sales Team. 
Keep track of expenses. Update, recon, and report.
 

Ladysmith Secondary School 1992
Matric
MS Office

Time and Stress management 

Business Writing and Communication 

Excel 101