Shanelle Choonoo

opportunity within an organization whereby I can grow within the company.  

I am skilled in using MS Word and Excel.  I have various in-house training from the companies I have worked with.  I am versatile to change, work well under pressure, always able to achieve and exceed targets.  

I display willingness to learn and apply my mind to growth.  I take initiative to learn new tasks and can complete them with no errors.  

Sales and Administration – I have always been able to achieve and at times go over and above my targets.  Strong organization, administration and data capturing skills.

➢ Customer Service – My previous jobs involved customer service on different levels dependent on the business, campaigns, and customers.  At CCI, I spoke with over 100 customers daily allowing me to upskill myself and can work in a slow or fast-paced environment.

➢ Problem Solving – I have been faced with a few difficult customers working at Lindt and had to find solutions to ensure these customers were happy.  I was able to get the solutions for the customers and went to my manager for approval.  In the end we had happy customers who continued to purchase from us on a regular basis.

➢ Teamwork – I have been a part of many teams through my work experience.  Working in these teams allowed me the opportunity to complete daily and weekly projects, whereby I organized and planned goals and targets to achieve. I am a strong team player, and I am committed to always going the extra mile in all I do.  

➢ Time Management – this is one of the most important values to me with any position I have had.

➢ Communication Skills – Superb telephone etiquette.  Excellent verbal and written communication skills. I can communicate comfortably on all levels

➢ Qualities – Integrity, Reliable, Dedicated, Resourceful, Punctual, Time Management, Positive Attitude. I am always willing to learn, accept correction and go the extra mile in all I do. I work hard to earn the respect of my seniors and staff in my environment and everyone I meet.

LINDT – Ballito Junction

SALES CONSULTANT | Feb 2021 – April 2022

Reason for leaving:  My flexi contract ended

➢ Sales, Promoting and marketing of products, Administration, and Customer Service

➢ Capturing and processing of sales

➢ Merchandising, pricing, and the overall presentation of the store

➢ Receiving of stock and stock counts

➢ Daily Cash Up and banking

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GUESS – Retail Clothing Store

SALES CONSULTANT | Mar 2018 – Dec 2020

Reason for leaving:  Due to Covid – I was placed as a flexi worker for a contract period

➢ Sales, Promoting and marketing of products, Administration, and Customer Service

➢ Capturing and processing of sales

➢ Planning of goals with the manager to achieve goals and store targets

➢ Merchandising, pricing, and the overall presentation of the store

➢ Receiving of stock and stock counts

➢ Daily Cash Up and banking

CCI SOLUTIONS

SALES CONSULTANT | Jan 2017 – Feb 2018

Reason for leaving: I was offered a better opportunity – which is why I moved to Guess.

➢ New Acquisition, Upselling and Cross-selling Sales to New and Existing Clients

➢ Marketing and selling of a variety of products on the various campaigns to the United Kingdom market

➢ Data capturing of all sales across the various campaigns

➢ Quality Assurance, Verifying of Sales and accurately maintaining records

Last School Attended:         Tongaat Secondary School

Highest Standard Passed:   Matric

Year Passed:                           2016

Subjects Passed:                  English | Afrikaans | Math Literacy | Business Studies | Geography |

                                                Life Orientation | Life Sciences

Microsoft Office:                  Proficient in MS Word, Excel, and Outlook Experience

Achievements:                      I was a prefect in school in grades 7, 8 and 12.  

                                                Captain for the girls’ volleyball team

                                                SRC Rep – for the student representative council

                                                Leadership in rotary as co-leader