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Customer Service / Support
Sebastian Hoosen-Lee


About Sebastian Hoosen-Lee:

I am a qualified and experienced events coordinator. I have doe events for more that 10000 ppl and have the ability to zone in on all customers requirements in order to reduce and save costs and maximize experience and exposure


Vodacom                                    Senior Consultant PCSD                                           Oct 2021 - Current

Vodacom                                    Cancellation & Billing Consultant                May 2021 – Nov 2021

Vodacom                                    Call Centre Operator (Technical Support)             Feb 2021 – Apr 2021

Events and Coordinator           Emerald Casino and Resort                                     Oct 2019 – Mar 2020

Brand Engineer Controller       Service Operations:  EOH / Samsung                  Feb 2018 – 2019

Technical Support                      Executive Escalation Officer: Bytes / Samsung   Feb 2017 – 2018

Technical Support                      Customer Support:  Bytes / Samsung                     Feb 2016 – 2017

Events Coordinator                    60th Birthday Dinner                                Independent      2015

Events Coordinator                    50th BDay Supper / Wedding Reception                Independent      2014

Events Manager                         Write to Read Fundraiser / Varsity College           2014

Admin Consultant                      Financial Service Provider /  Wesbank                  Feb 2012 – April 2013

Cr. Vetting Agent Referrals      Cellphone Service Provider /  Vodacom                Feb 2011 – Dec 2011

Assistant Caterer                        Catering, Food, Beverage /  Lee’s Catering           Jan 2008 – Dec 2015


Events Management         CIBM II Varsity College Sandton                 Completed    2014

Course Outline                   Events Research, Events Design, Events Planning, 

                                            Events Management, Events Admin, Events Evaluation

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