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Sbongile  Ngidi

Sbongile Ngidi

Submitting warranty claims
Boksburg, Ekurhuleni Metropolitan Municipality

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About Sbongile Ngidi :

I'm Sbongile,warranty specialist  at  MSXI (contractor) 2nd year bcompt. I have been in the industry for 5 year .I mastered to double check if warranty is  intact before giving authorization. My passion is to keep the dealer happy and to see a smile on the face of the customer  

Experience

I'm working with technicians, checking if the write up is good enough and if the cause of failure has been mentioned. 

If so, there must be a proof and I must be able to see what they have said. 

I must advise and remind technician t stat ever fault found  on the diagnostic process and the pin point  tests carried out. 

 

Education

Matric and 2nd year bcompt 

Call centre certificate 

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