Sanelisiwe Ngcobi

I believe  I am the best candidate for this job because I have all qualities and the experience that you need I am a highly motivated worker with experience working with people and delivering good service.

During experience of being in peoples industry working with customers, I developed many skills to assist with rapid growth of working with different kinds of people. I was able to greet customers with a smile every day and always flexible to help or assist whenever they need something. I never work under influence of emotions. I have strong conviction that will always remain unbiased. I believe in doing what is right and what is needed of me all the time.

Position                       : Technical Support

Period                          : 5 February 2019 – 29 April 2019 (In-service Training)

Company Name          : Bessie Head Library

Key Duties                   

• Identifying software solution
• Diagnosing and repairing faults
• Resolving network issues
• Providing support in the form of procedural documentation
• Managing Multiple cases at on time

Position                       : I.T Trainer Technician

Period                          : 1 May 2019 – 23 July 2019 (In-service Training)

Company Name          : Msunduzi Municipality A.S Chetty Centre

Key Duties      

• Under Networking
• Designing and installing computer networks
• Connections and cabling
• Troubleshooting to system failures
• Under Help Desk 
• Advice users on course of action
• Monitor issues from start to solution
• Categories and record reported queries
• Under Programmer
• Develop and deploy computer
• Fix bugs in existing code
• Code and test programming for computers software

Position                       : Local Store Manager

Period                          : 1 October 2019 – 31 August 2021

Company Name          : Zya-Duma Store

Key Duties                  

• Keeping track and stock and ordering
• Serving customer dealing with right and responsibilities
• Organising sales 
• Controlling budget and cost

MY SKILLS

• Typing fast in a computer, 
• Using Microsoft word, Excel, PowerPoint
• Coaching Chess and Playing it

Institution                   : Matriculated – Edendale Technical High School

Year Obtained            : 2014

Subjects                       : IsiZulu, English, Life Orientation, Engineering Graphic and Design, 

                                     Life Science, Tourism

TEARTIALY EDUCATION

Institution                   : Oval international College

Qualification               : Higher Certificate in Information Technology

Period                          : January 2015 – December 2015

Status                          : Completed

Major Subject              : Web Development, End User Computing, Introduction in 

                                     Programming, Introduction in Information System, Mathematics

Institution                   : Richfield Graduate Institution of Technology

Qualification               : Diploma in Information Technology

Period                          : 2016 - 2019

Status                          : Completed

Major Subject              : Advanced Programming, Advanced Networking, HTML, Database                                   Design, Information system, Graphic User Interface programming, 

                                      Software Project management, Business Information