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Sandra Jeka

Sandra Jeka

Call Center Manager

Upper Management / Consulting

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Sandra Jeka:

With over ten years of experience in Customer Service Management, Human Resources Management, Project Management, Procurement and Administration, I possess a comprehensive background in managing diverse responsibilities. My proficiency in various systems, including CRM, SAP, Microsoft Office Dynamics 365, Sage and Pastel enables me to efficiently execute duties. Throughout my career, I have developed a robust professional foundation by consistently:

 • Honoring commitments to customers 

• Taking ownership of responsibilities • Meeting deadlines 

• Solving problems to achieve organizational objectives 

• Collaborating with teams 

• Supervising and training colleagues with fairness and equality 

I excel under pressure, maintaining composure and delivering results in high-stress environments.  

Experience

With over ten years of experience in Customer Service Management, Human Resources Management, Project Management, Procurement and Administration, I possess a comprehensive background in managing diverse responsibilities. My proficiency in various systems, including CRM, SAP, Microsoft Office Dynamics 365, Sage and Pastel enables me to efficiently execute duties.  Throughout my career, I have developed a robust professional foundation by consistently:  • Honoring commitments to customers  • Taking ownership of responsibilities  • Meeting deadlines  • Solving problems to achieve organizational objectives  • Collaborating with teams  • Supervising and training colleagues with fairness and equality  I excel under pressure, maintaining composure and delivering results in high-stress environments.  

Education

Bachelor in Business Administration 

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