Saduma Bongani Mzileni

I am a customer focused and result oriented Team Leader who prioritizes contribution to company profits and image by improving team efficiency, qualitative and quantitative productivity. I ensure that high standards in terms of service delivery and customer service are achieved and possibly exceeded. I have vast experience and knowledge working in operations environment such as Information Technology, Banking, Transport and Warehousing sectors. I can quickly adapt and be productive to any new environment or challenge.

Functional Manager, 08/2013 - 08/2017

MassDiscounters Gauteng RDC (GAME), Gosforth Park, Germiston

• Oversee all Operations and manage Junior Managers that fall under

Inventory Department.

• Duties include enforcing adherence to standard operating procedures, policies, OHSA requirements with continuous Risk Assessment; Ensuring targets and deadlines are met timeously; Ensuring reports are printed, investigated and actioned accordingly; Drive qualitative and quantitative productivity; Manage, motivate, coach and develop team; Attend to HR and IR issues, score cards, checklist and senior management updates; Drive costs savings and labor standards.

W&R SETA, Johannesburg, 2016 

NQF Level 04 - Wholesale and Retail Operations Supervision : Warehouse and Retail