Ruth Majola

With over 10 years of experience in Business, Learning and Development, I am passionate about empowering people and organizations to reach their full potential through impactful training, mentorship, and continuous improvement.

I have a deep passion for skills development, talent growth, and creating inclusive learning environments that drive performance and organisational success. My work is driven by the belief that effective learning transforms not just workplaces, but lives.

My Special Skills:

Facilitation and training delivery

Learner mentorship and coaching

Workplace skills gaps and implementation

Stakeholder engagement and project coordination

Assessment, moderation, and quality assurance in learning programmes

1. Webwork Print & Design | Personal Assistant (Part-Time)
March 2010 – October 2012
Provided administrative and personal assistant support to the CEO during weekends and holidays.
Reason for leaving: Joined Salajee’s Hardware with the CEO of Webwork.

2. Salajee’s Hardware, Amanzimtoti | Personal Assistant / Admin Support
January 2013 – January 2014
Performed administrative and operational duties, including data capturing of new stock, merchandising, stock ordering and receiving, and cashier functions.
Reason for leaving: Commenced full-time studies at college.

3. Re-Ethical Environmental | Receptionist / Administrative Assistant
November 2014 – February 2015
Handled reception duties, assisted directors with administrative tasks, processed payments, and managed stationery orders.
Reason for changing positions: Offered an NQF Level 2 Learnership within the organisation.

4. Re-Ethical Environmental | Training Coordinator
February 2015 – January 2017
Coordinated Learnership recruitment, documentation, and placements. Supported ABET programmes, facilitated candidate assessments, and mentored learners.
Reason for promotion: Appointed as Learning & Development Facilitator.

5. Barloworld SmartMatta (Re-Ethical Environmental Division) | Learning & Development Facilitator
January 2017 – March 2018
Facilitated accredited Learnerships, ABET, and skills programmes. Conducted assessments, developed training materials, and delivered client-specific training across regions. Ensured SETA compliance and managed learner portfolios.
Reason for leaving: Company restructure following acquisition by Barloworld Logistics.

6. Barloworld Logistics | Training Facilitator (Environmental)
March 2018 – April 2018
Delivered internal and external accredited training programmes, coordinated learning projects, and supported curriculum and material development.
Reason for leaving: Offered a KZN NQF Project Coordinator position by iLearn.

7. iLearn Corporate Training Services | NQF Project Coordinator
May 2018 – June 2019
Managed multiple Learnership and skills programmes, coordinated facilitators and SETA compliance, and oversaw learner recruitment, quality assurance, and project implementation.
Reason for leaving: Offered a Head Office Trainer position by Boxer Superstores.

8. Boxer Superstores (Head Office) | Trainer
July 2019 – Present
Lead facilitator and assessor for Learnerships (NQF 2–4, Wholesale & Retail). Manage learner recruitment, assessments, SETA reporting, and programme quality assurance. Coordinate with W&RSETA, ensure compliance with QCTO standards, and mentor learners to completion. Facilitate health & safety and internal training programmes.

Bachelor of Business Administration (in progress, 2nd Year)
MANCOSA (Management College of Southern Africa)

National Certificate: Wholesale and Retail Generic Management
Facilitation of Occupational Health and Safety Programmes

Environmental Management NQF Level 5
SmartMatta Academy

Environmental Practice NQF Level 2
Re-Educate Academy

Internal Auditor Certificate
Re-Educate Academy

AET Facilitator Training
Media Works

Basic Oral Training
Media Works

Facilitator Training
Dionysus Skills Development Initiative (Pty) Ltd

Assessor Training
Dionysus Skills Development Initiative (Pty) Ltd

Moderator Training
Annacol Training Institute

Supervisory Development Programme (Playbook)
Barloworld Logistics

Conduct Basic First Aid Treatment in the Workplace
Barloworld Transport Academy / Hescon

Perform Basic Fire Fighting
Barloworld Transport Academy / Hescon

New Skills Education
Facilitation of Occupational Health and Safety Programmes

Secondary Education
Kingsway High School, Amanzimtoti (2012)
National Senior Certificate – Bachelor’s Pass