Ruben Parsons

My name is Ruben Parsons and I am a seasoned IT professional with extensive experience in the fields of Cyber Security, Web Design, and IT Support. Over the years, I have developed a deep passion for ensuring the confidentiality, integrity, and availability of digital information by implementing robust security measures and mitigating potential threats.

Throughout my career, I have successfully executed various projects pertaining to Cyber Security, where I have been responsible for conducting vulnerability assessments, implementing security controls, and designing comprehensive security frameworks. My expertise lies in effectively managing and reducing risk exposure while promoting a culture of awareness and adherence to IT security policies.

In addition, I possess a strong background in web design and have successfully created numerous visually appealing, user-friendly websites that provide an excellent user experience. I excel in utilizing my technical skills, creativity, and knowledge of industry best practices to design and develop responsive websites that meet clients' specific requirements.

Furthermore, I have a proven track record in providing top-notch IT support to diverse users, ensuring prompt resolution of technical issues and minimizing downtime. With strong problem-solving abilities, I am adept at troubleshooting complex technical problems and delivering effective solutions in a timely manner, while maintaining excellent customer service.

I hold notable certifications in Cyber Security, and I am continually upgrading my knowledge and skills to stay ahead of emerging trends and technologies in the ever-evolving IT industry. A detail-oriented professional with excellent communication skills, I am highly motivated and thrive in a fast-paced, challenging environment.

Overall, my expertise in Cyber Security, Web Design, and IT Support, coupled with my dedication to staying current with industry advancements, make me a valuable professional capable of driving operational excellence and delivering optimal outcomes for organizations.
 

During my professional journey, I have gained diverse experience in the field of information technology support, bringing a unique blend of skills and expertise to support various organizations.

I began my career at Bossini, a renowned clothing company, where I served as an IT Support professional for a few months. In this role, I provided technical assistance and troubleshooting services to employees, ensuring the smooth operation of computer systems, software, and hardware. This experience allowed me to develop strong problem-solving skills and a customer-oriented approach.

Following my time at Bossini, I transitioned to EGA, where I continued to hone my IT Support skills during my one-year tenure. I provided IT support services to employees, managed network infrastructure, and resolved technical issues promptly to minimize downtime and maximize productivity. This experience further reinforced my ability to adapt to different environments and work collaboratively with colleagues to achieve organizational goals.

With a growing passion for technology, I joined I Protect Security as a Controller, where I worked for a year. In this role, I oversaw and managed various security systems while ensuring the effective implementation of access controls, CCTV cameras, and alarm systems. This experience granted me a deeper understanding of the integration of technology with security operations and the significance of maintaining data confidentiality.

Additionally, I have been actively engaged in freelance IT work for several years, offering my services to individuals and small businesses. This experience has allowed me to work on a diverse range of projects, from hardware repairs to network setup, further strengthening my technical skills and adaptability to different client requirements.

Throughout my professional journey, I have consistently demonstrated a high level of dedication, adaptability, and problem-solving skills. I possess strong technical expertise and a passion for leveraging technology to drive operational excellence. I am eager to continue expanding my skill set, contributing to the success of organizations, and staying current with emerging technological trends.

I hold a robust educational background in the field of Information Technology (IT), complemented by various certifications that showcase my expertise in different areas. With certifications such as CySA+, Pentest+, CCSP, Network Support & Security, Network Defense, AWS Security & Administration, Cyber Threat Management, CISSP, CISM, and several others, I possess a comprehensive skill set and knowledge base vital for navigating the complexities of IT. These certifications demonstrate my proficiency in network support, cloud security, cyber threat management, administration, and overall IT governance. With such extensive qualifications, I am confident in my ability to contribute effectively and make a significant impact in any IT-related role.