

Rosa Phutsi Kekana
Customer Service / Support
About Rosa Phutsi Kekana:
Provide excellent customer services
Always strive towards best customer satisfaction
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/regulations and all customer service guidelines.
Experience
I am highly confident, innovative, honest and hardworking individual with extensive knowledge in hospitality industry. Possessing good communication skills, team work skills and practical tasks. I am armed knowledge and skills that will enable me to realise my ambitions and passion that is to work with people in an organization that is excelling in growing its employees. I have the ability to absorb new ideas quickly and willing to learn more. With the work i have done in the past I have gained knowledge of teamwork, good working relations amongst others. My attributes are focused on goals getting the work done in time with results.
Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience and develop my abilities.
Education
High school diploma
Customer service certificate
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