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South African National Tuberculosis Settlement
rodney tshikala

rodney tshikala

Enthusiasm

Retail

South African National Tuberculosis Settlement, OR Tambo District Municipality

Social

Services offered

Using extensive industry experience to offer expert knowledge on work. Resourceful and able to creatively solve problems, with exceptional time management skills. Highly focused supervisor with 5 years of experience in retail.

Customer service
Supervisor
Approximate rate: ZARR 303 per hour

Experience

  • Created customer-centric culture, encouraging active listening and tailored service.
  • Developed employee recognition and bonus schemes, improving staff turnover by 100%
  • Provided robust training and inductions for new staff each month to optimise productivity.
  • Advised management on hiring and termination decisions, providing robust reviews and reports on individual performance.
  • Supervised 10-+ team members in duties and performance and provided constructive feedback where necessary.
  • Maintained strong working knowledge of company products and services to provide efficient customer service.

Education

UNISA

law student                                                                                          Nov 2021

 
  • Graduated with distinction,
  • Graduated with honours
  • Graduated with first-class honours
  •  

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