rodney tshikala
Services provided: Supply chain
About rodney tshikala:
Using extensive industry experience to offer expert knowledge on work. Resourceful and able to creatively solve problems, with exceptional time management skills. Highly focused supervisor with 5 years of experience in retail.
Experience
- Created customer-centric culture, encouraging active listening and tailored service.
- Developed employee recognition and bonus schemes, improving staff turnover by 100%
- Provided robust training and inductions for new staff each month to optimise productivity.
- Advised management on hiring and termination decisions, providing robust reviews and reports on individual performance.
- Supervised 10-+ team members in duties and performance and provided constructive feedback where necessary.
- Maintained strong working knowledge of company products and services to provide efficient customer service.
Education
UNISA
law student Nov 2021
- Graduated with distinction,
- Graduated with honours
- Graduated with first-class honours
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