Riyaan Abrahams

As a seasoned retailer and inspirational leader, I thrive in dynamic and fast-paced environments, providing structure and clarity with enthusiasm. With over a decade of experience in retail, specializing in luxury eye-wear, I have a wealth of knowledge in Sales, HR, Customer Service, Retail Operations and People Management.

My greatest strength is my ability to build meaningful relationships through networking. I understand that people are the most valuable asset in any organization, and I have a track record of influencing positive cultural change from store level to senior management.
 

Sunglass Hut/Essilor Luxottica

Regional Manager

Team Leadership:
• Recruit, train, and develop Area Managers, Market Managers, Centre Managers, Store Managers and staff for a cohesive and high-performing team.
• Fostering a positive and collaborative working environment, motivating teams to achieve goals.

Sales and Marketing:
• Executing the retail marketing calendar including all front door campaigns and promotions.
• Making informed decisions on product assortment, brand performance and market trends.
• Analyzing traffic and conversion data and developing action plans to ensure business success.

Risk Management:
• Identifying and mitigating operational risks within the region.
• Developing & Implementing loss prevention measures to safeguard company assets.

Store Management & Customer Service:
• Overseeing multiple retail stores, ensuring sales performance, customer service and operational standards are met.
• Optimizing operational efficiency through strategic planning and regular store visits.

Inventory Management:
• Monitoring inventory levels and collaborating with the product team for optimal stock management and brand performance.
• Implementing inventory control measures to minimize shrinkage and waste.

Compliance and Policies:
• Ensuring consistent adherence to company policies, procedures, and standards.
• Knowledge of and staying updated with the POPI Act, Basic Conditions of Employment, CCMA and Consumer Protection Act.

Financial Management:
• Managing financial performance within the region.
• Analyzing financial reports and take corrective actions as needed.

Market Analysis:
• Conducting market analysis to identify opportunities and challenges within the region.
• Stay informed about competitor activities and market trends.
• Provide regular updates on regional performance and initiatives.

Training and Development:
• Identifying training needs and implementing development programs for store teams.
• Staying informed about industry best practices and incorporate them into training programs.

Cape Peninsula University of Technology

National Diploma - Management