Rivash Singh

I am young individual who recently graduated and is passionate about making a contribution in the I.T Industry. I am dedicated, enthusiastic, loyal, analyst and a strategic thinker who also works great in a team. I’m proactive with a focus on solutions and willing to learn and take on new challenges.

• Answering of phones and offering tier 1 telephonic support service to customers
• Installation hardware onto new server builds.
• Installing of Windows/ Linux OS to desktops, laptops and servers with all necessary applications.
• Installing of Software and Hardware setups, troubleshooting also repairs and configuring backup solutions and procedures. 

• Loading of printers and other peripheral components onto devices on the network.
• Assisting with sales and general administration work.
• Provided teachers and students with support such as password renewal and also troubleshooting problems on PC's and laptops.
• Assisted with installation and connection of trunking, switches, brush panels and cabinets.
• Installation of cat 6 patch boxes and running cables to the switches.
•  Making of Ethernet cables.

• National Certificate (Systems Support) 
• MCP: Micro Certified professional MCSA: 
• Windows Server 2016
•  MCSA: Office 365
•  MCSE: Cloud Platform & Infrastructure Personal Business Development Skills 
• CompTIA A+ (Essentials & Technician) 
• CompTIA N+ (Network Support) Installation, Storage and Compute with Windows Server 2016 Managing Office 365 Identities and Requirements Securing Windows Server 2016
•  MD-100: Windows 10 
• MD-101: Managing Windows Devices
•  MS-100: Microsoft 365 Identity & Services
•  MS-101: Microsoft 365 Mobility & Security