Rita van Zyl
Accounting / Finance
About Rita van Zyl:
Passionate and driven Change and Incident Manager with over twenty-three years of experience in developing and implementing effective change and incident management strategies. My detail-oriented approach enables me to deliver results by actively listening to and understanding both business and technology needs. With a strong emphasis on critical thinking and a commitment to continuous improvement. Collaborative leaders partner with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgement to positively impact company success.
Experience
Passionate and driven Change and Incident Manager with over twenty-three years of experience in developing and implementing effective change and incident management strategies. My detail-oriented approach enables me to deliver results by actively listening to and understanding both business and technology needs. With a strong emphasis on critical thinking and a commitment to continuous improvement. Collaborative leaders partner with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgement to positively impact company success.
Education
Currently completing
Agile Scrum Essentials Training
Pink Elephant, Johannesburg
July 2024
OHS Fire Fighting
Absolute Health Services, Johannesburg
June 2024
OHS First Aid
Absolute Health Services, Johannesburg
December 2022
Crucial Conversations
In-house Strate Pty Ltd, Sandton
December 2012
Management for New Managers
AstroTech, Johannesburg
June 2009
IT Service Management ITIL Service Delivery
Foster-Melliar, Johannesburg
November 2008
ITIL V2 V3 Foundation Bridge
Foster-Melliar, Johannesburg
October 2006
BCOM Business Management, Business
UNISA, Pretoria
January 1996
Matric
Bracken High School, Alberton
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