
Renchia Daniels
Customer Service / Support
About Renchia Daniels:
Good Day Herewith I would like to formally apply for the vacancy advertised. My experience in the workforce has shaped me into a driven and energetic individual with strong and all-around experience in both customer services and administration. My experience has further been enhanced by my strong motivational and interpersonal skills and a good understanding of the “Batho Pele” principles that govern the actions of public institutions. I consider myself a quick learner who thrives on new challenges. Attached is a copy of my curriculum vitae for your perusal. I thank you for taking the time to read and perhaps, consider my application and look forward to any correspondence from you. Sincerely, Renchia
Experience
Relieving reception Packing and distrusting of Portfolio of Evidence Updating of student details Creating students on data base Booking students for exams Retrieving data from data base Distrusting certificates Booking exams for colleges Checking exams and loading it when exams done writing so it can go to assessors Giving providers accessing to the ICB Provider portal Giving students accessing to the ICB Learner portal Helping providers and students to navigate the different portals Resetting of passwords for students and providers Making sure all exams are available for colleges on day of exams Send students results Booking and deleting providers exams for students Creating members on the ICBA data base Assisting Students and Providers with online exams Helping ICBA, exemption, ICB and providers via calls and emails and facebook Giving ICBA member designations .. eg Certified Bookkeeper, Certified Financial Accountant, Certified Offer Manager Giving training to colleagues and new staff
Education
Grade 11 English Afrikaans
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