Refilwe chokwe

I am an experienced client service and financial operations specialist with a strong focus on collections, account reconciliation, and improving cash flow. I excel at building long-term relationships with clients and managing high-pressure tasks with accuracy and efficiency. I'm eager to leverage my skills in contract management and rent collection to contribute to a company's financial success.

Experienced in Collections, financial transactions, and customer service, with a proven track record in managing accounts, resolving disputes, and improving customer retention. Worked in insurance, retail, and merchandising roles, demonstrating strong reconciliation, payment processing, and inventory management skills.

Achieved Matric and earned a Long-Term Insurance NQF Level 4 certification, building a strong understanding of financial operations and regulations. Also acquired MS Excel certification to boost technical skills in data management and reporting.