Raquel Nuku

Always willing to go the extra mile

Willing to learn

Can handle any work effectively, under pressure

Always consider other working colleagues

Willing and available to work after hours

Excellent communication skills

Very customer service orientated.

Duties                        Managing Tellers & Customer Services Department

                                                 Ensuring that the department is running smoothly

                                                Ensuring that all areas are in order

                                                 Managing Cash counts, ensuring that it is rotated

                                                 Bundle checks are done correctly

                                                  All files and key registers are updated 

                                                 All policies and procedures are adhered to

                                                 Ensuring that all end of day balancing is completed

                                                 Ensuring that all treasury and Glmq and Teller floats are checked and

                                                 Balanced Daily

                                               Ensure that all accounts are reconciled monthly

Other Duties:                            Stand-in Branch Manager when required

                                                Branch Paper Mandate are completed every 6 months

                                                Ensure that all Branch administrator work are checked and signed off

                                                 Assist with weekly and monthly reports within Branch Network

                                                  Ensure the all monthly Variance Reports are done

                                                  Weekly OMS questions are completed

                                                  Ensure that monthly compliance training are in order

                                                  Assist in mentoring and coaching daily take place

                                                  Ensure all daily targets are met

                                                 Ensure that operations within the branch are in control

Institute: Milpark Business School

Qualification: NQF5 & NQF 6 Completed 

Institute: Mancosa

Year: 2024

Diploma: NQF 7