ramabu Mahopo

I am an experienced  IT On-site operations support with over 8 years of experience in the information technology industry. I also have an excellent reputation for resolving problems and improving customer satisfaction. A dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. My objective is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level cloud solutions architect position. I am also ready to help with multiple priorities with a positive attitude, and willingness to take in added responsibilities to meet team goals. 

A dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. My objective is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level cloud solutions architect position. I am also ready to help with multiple priorities with a positive attitude, and willingness to take in added responsibilities to meet team goals.

Actively listen to customers' IT requests confirming full understanding before addressing concerns. 
Participated in continuous IT services improvement by generating suggestions and engaging in IT problem-solving activities to support teamwork. 

Resolve conflicts and negotiate mutually beneficial agreements between parties. 

I also work with diverse people with different skills, backgrounds, and experiences. 

End goal focused and I work well with other team members to ensure we succeed. 

Works with customers to understand their needs and provide excellent service. 

Offering friendly and efficient service to customers, handling challenging situations with ease. 

Identify issues, analyze information, and provide solutions to problems. 

Learned new skills and applied them to daily tasks to improve efficiency and productivity. 

Team player that collaborates with team members to achieve target results. 

BTECH INFORMATION SYSTEMS & TECHNOLOGY MANAGEMENT & a National Diploma in IT