PRESCILLA MAKOSO

I am reliable and eager to learn, I cope well under pressure. I can communicate with people from all backgrounds, productive in both individual and group work. Have the ability to work under pressure with minimum supervision. I am well-disciplined and energetic. I am a hard worker and I have a positive attitude and work behavior.

To ensure that the organization's management and employees adhere to all applicable laws, regulations, rules, and standards. Prepare meetings and ensure that all attendees complete tests or sign the registers. Taking minutes of the meeting. Filling documents accordingly. Creating of new spread sheet, new folders to organize & categorize data. Manage the cleanliness and tidiness of the reception area and ensuring that all calls are transferred correctly. Sent daily report and record issues. Handling complaints and follow up the queries. Knowledge of Syspro, SQL, DMS, Technical Database, Dealer Web, MS Word, MS Excel, Power Point, Outlook, Accuracy Typing. Good communication skill and im able to work under pressure. 

An overview of Total Quality Management and the creation and maintenance of a quality culture. Developing Total Quality Management system and the tools and techniques for the continuous improvement of quality. Implementing Total Quality Management and sustaining continuous improvement. Integrated SHEQ management based on ISO and OHSAS system standards.