Precious Nqobile Madlala

I am a 34 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my desire in the Retail industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak isiZulu and English fluently.
 

1 - Till operator/Customer Assistance Woolworths Gateway
Communicating with clients and customers about their experiences with a product or service
Providing advice on purchasing products or services
Answering client or customer questions about properly using or accessing a product or service
Making or processing orders for a product or services
Listening to customer or client complaints or concerns and working to resolve their   issues

Sales Advisor H&M Pavilion
Arranging merchandise on shelves according to popularity and other criteria
Approaching customers and offering them advice on products to persuade them to buy
Providing information and other services such as handling returns of merchandise. 

I have certificate in early childhood Development Educare N4, N5 and N6, a certificate in wholesale and retail operations NDF3 , a certificate of HIV and Aids basic, Certificate-NQF level 3 applied
 Knowledge of self and team in In order           to develop a plan to enhance team performance.
Techniques to manage stress i The workplace Level3, credits2.