Phumelele Hlatshwayo

My work ethic is second to none. I am an energetic, ambitious 
person who has developed a mature and responsible 
approach to any task that I undertake, or situation that I am 
presented with. Attention to detail and being flexible are 
some of my strong abilities. My objective is to work in an 
environment which encourages me to succeed and grow 
professionally. A place where I can utilize my skills and 
knowledge appropriately. I have a postgraduate qualification in Management Services from the 
University of Johannesburg. 
I excel at prioritizing tasks, collaborating with management,
and developing effective communication and organizational 
procedures. I’m focused and quickly establish confidence and 
rapport through an assertive and caring manner. Qualities 
are attributes to my ability to associate well with different 
people and different cultures, beliefs and personalities.

I am a dedicated sales representative and customer service agent with 4 years of experience in sales and customer service. In my previous role at African bank, I successfully increased sales by over 80% by building strong client relationships and understanding their needs.

I excel in identifying opportunities and presenting solutions that drive results. My strengths include negotiation and communication, which have helped me consistently meet and exceed sales targets.

Diploma in Small business management and an advanced diploma in management services.