Philisiwe Ngcobo
Administrative
About Philisiwe Ngcobo:
I excel in every task as I always take it as an opportunity to sell myself.
Experience
Currently working for Capability bpo from November 2022.
Overseeing SA, Albania and Surinam sites.
Duties:
-Monitor contact centre to ensure optimal staffing levels.
-Intraday reporting
-Flagging all/any deviations to schedules
-On the day schedule optimization in order to meet desired service levels, and providing feedback to Ops of potential impact to service levels.
-Real Time adherence management
-Managing STR
-Slack updates
Education
Studied National diploma in business management from 2011 to 2013 however could not obtain my diploma due to not getting inservice although I passed all my modules
Professionals in the same Administrative sector as Philisiwe Ngcobo
Itumeleng Ledwaba
Usher,service area assistant, dj
Administrative
Professionals from different sectors near Durban, eThekwini Metropolitan Municipality
Kate Brett-Castle
Manager, Operations, Project, Team, Event Manager
Tourism / Travel / Hospitality
Asiyah Sheik
Receptionist /Call Center Agent /Teacher
Administrative
Other users who are called Philisiwe
Philisiwe Cira
Food Technologist/ Food Science
Restaurants / Food Service
Jobs near Durban, eThekwini Metropolitan Municipality
-
We currently seek to appoint a Sales Support Analyst to be based in La Lucia Durban. · The incumbent will be responsible for shaping pricing strategies drive accurate reporting analyses sales trends and provide insights that make a real impact on our business. ...
Durban1 week ago
-
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. · Role Overview · The Quality Assurance Analyst is ...
Durban27 minutes ago
-
We are looking for a Receptionist to join our team on a permanent, full-time basis. · ...
Pinetown3 weeks ago