Philile Twala

Forensic Investigation & Risk Management

Senior Forensic Associate at Ernst & Young (2021–present), leading and executing complex forensic fraud investigations, including procurement and tender irregularities, misappropriation of funds, financial mismanagement, and corruption cases.
Managed regulatory compliance and enforcement actions, including FIC Act inspections, risk-based reviews, and appeals processes.
Provided expert advice on anti-money laundering (AML), fraud risk management, and regulatory compliance, and led the implementation of remedial actions.
Built and maintained professional relationships with regulatory bodies, law enforcement, and industry partners.
Conducted investigations in both South Africa and Botswana, covering a range of allegations from fraud and theft to conflicts of interest and regulatory non-compliance.
Assisted with data analytics, client onboarding, fit and proper assessments, and forensic reporting.

Revenue Assurance, Fraud Analysis & Financial Control

Revenue Assurance & Fraud Analyst at Vox Telecom (2018–2020), responsible for minimizing revenue leakage and fraud, reconciling supplier billing, managing projects to improve profitability, and reporting to management.
Senior Creditors Clerk at Vox Telecom (2017–2018), overseeing procurement, accounts payable, supplier relations, and payment processing.
Financial Controller at CellC (2011–2014), managing budgeting, forecasting, financial control, asset register maintenance, and reporting.
Accounts Payable Bookkeeper at CellC (2006–2011), handling procurement, accounts payable, reconciliations, and supplier management.

Administration & Customer Service

Held various administrative and customer service roles at Fleet Africa, CellC, Telkom SA, The Working Solution, Department of Housing (City of Johannesburg), and All Africa Games.
Responsibilities included fleet administration, call centre operations, customer account management, procurement, and general office administration.

Skills & Qualifications

Strong analytical, investigative, and reporting skills.
Proficient in MS Office, Oracle, SAP, GLWand, and other financial systems.
Holds a Higher Certificate in Criminal Justice and Forensic Investigations (UJ), multiple certificates in Commercial Forensic Accounting, Law, Practice, and IT (NWU), and is currently pursuing a BA in Forensic Science and Technology (UNISA).

Currently pursuing a Bachelor of Arts in Forensic Science and Technology
University of South Africa (UNISA)
Coursework includes Introduction to Law, Forensic Methods and Techniques, Investigation of Selected Crimes and Transgressions, and Historical Foundations of South African Law.

Higher Certificate in Criminal Justice and Forensic Investigations
University of Johannesburg (2018)
Covered Criminal Law, Law of Evidence, Forensic Investigation, Cyber Crime, and Auditing Principles.

Certificate in Commercial Forensic Accounting (CFA)
North West University (2019)
Focused on Financial Forensics, Fraud Investigation, Analysis of Financial Statements, and Tracing the Flow of Funds.

Certificate in Commercial Law (CFL)
North West University (2019)
Covered South African Constitution, Human Rights, Criminal Law, Law of Evidence, Labour Law, Law of Contract, and Asset Forfeiture.

Certificate in Commercial Forensic Practice and Fraud Risk Management (PFRM)
North West University (2020)
Emphasized ethical standards, fraud risk management, forensic reporting, and analysis of fraud-related information.

Certificate in Commercial Forensic Information Technology (CFIT)
North West University (2020)
Included Information Technology Fundamentals, Cybercrime, Computer Forensics, Data Analytics, Digital Evidence, and Data Privacy.