
Phakamile Makhanya
Customer Service / Support
About Phakamile Makhanya:
A 23 year old career driven young lady that is passionate about Life. I am highly determined and gaol – oriented. My conduct includes punctuality, being a team player, honest, extrovert, dedicated, very focused, respectful, with good work ethic. I am proficient with Microsoft skills which includes Microsoft word and PowerPoint. I am very good at Social Media and very active at Social Media Platforms. I have good writing skills both writing and verbally.
Experience
Mount Edgecomb
Matrix Compant
Call Centre Duration 1Feb 2022 - 4 March 2023 (12 months)
▪Communication with clients regarding account services, statements and balances. ▪Helped large volume of customers everyday with positive attitude and focus on customer satisfaction ▪Entered customer interaction details in sales system to truck requests, document problems and record solutions offered.
Education
Grade 12
Matric 2017