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Patunia Mkhondelela

Patunia Mkhondelela

PERSONAL CHARACTERISTICS
Arcadia, City of Tshwane Metropolitan Municipality

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About Patunia Mkhondelela:

As an in depended female, I enjoy socializing and getting to know people from different cultures and other walks of life. I am a motivated efficient employee. I thrive in a multi-disciplined environment where I can utilize my talents. I am a disciplined professional, I love taking on challenges. I consider myself as an individual with many talents, I can work with new technology systems and applications. I am passionate about my career choices and I am certain that I possess the commitment, dedication and zest to be the best in what I do and would definitely be an asset to your company. 

 

My personal attributes, I regard as valuable to the work environment, as that I am highly organized, approachable and pay attention to detail. I bring a positive attitude and I am comfortable reporting to authority. I consider myself an asset to my company as I pay maniacal attention to detail and bring a good set of skills and experience that will benefit any employer. 

Experience

  • Collections on current and outstanding accounts
  • Proactively Contacting clients on overdue and shortfall balance 
  • Liaising with client via telephone, email and SMS facility 
  • Dispute log and resolution on time frame
  • Negotiating for special arrangement and settlements of accounts
  • Quality assurance by updating OCS (Online Collections System)
  • SAP Billing invoices drawn and issued to customer
  • Preparing letter of demand and notice for suspension of services
  • Banking Allocation and Reconciliation of accounts
  • Weekly follow up on Debtors Age Analysis
  • Enforce Credit Management Policies and Procedure
  • Arrangement for final accounts and hand over for legal
  • Attend daily customer Enquiries
  • Prepare qualifying refunds and credits
  • Fraud prevention 
  • Closing off accounts
  • Mobile collection
  • Update AR Worklist system
  • Draw reports
  • Provide feedback 
  • Back out payments on AR and SAP
  1. SYSTEMS 
  • AR Flexi bill
  • FMS/ CMSS
  • OMS
  • SAP
  • T-agent
  • CBS
  • CRM
  • Accounts Receivables
  • SAP Production
  • Constellation

Education

National Diploma Marketing Management

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