Patience Bongiwe Mkhize

Trustworthy. Good interpersonal skills. Work ethics and professionalism. Leadership and manager skills. Hard worker. Good communication skill. Self-motivated. Disciplined. Work well independently without supervision. Team worker. Problem solving skill. Planning. Time management. Computer skills. Facilitation skill.

     CURRENT EMPLOYMENT     

Duties     

• Review timesheets and activities of the team and provide adequate feedback 
• Ensure the Memorandum of understanding/ agreement (MOU) between TB HIV Care key populations and the District Office is renewed to ensure the continuity of service delivery. 
• Provide holistic care to clients in the Drop-in Centre (DIC).  
• Drafted the Standard Operating Procedure (SOP) on retention to care. 
• Daily data verifications and validations.
• Ensure quality data is submitted to the District Office and TB HIV Care Head office.
• Compile site performance reports and submit them to the Civil Society chairperson.   
• Submit periodic reports as determined by National Sex Work Project Manager    
• Conduct clinical audits and give feedback to the staff members under my supervision.  
• Conduct quality improvement meetings, and compile quality improvement plan reports.  
• Assist with recruitment, training, and supportive supervision of all direct subordinates and indirect staff of collaborating organizations      
• Participate in hospital, district, and PHC meetings; support a multi-disciplinary team approach to managing clients      
• Coordinate regular staff meetings with collaborating organization and THC team (including but not limited to community team leaders, Field workers, and other partner organization staff involved in the project)     
• Attend regular technical team meetings      
• Develop a database of all relevant stakeholders (clinics, NGOs, DOH, etc.)  
• Attend Civil Society Forum, Local AIDS Council, and Local Task Team meetings.   
• Maintain working relationships with all stakeholders      
• Engage stakeholders in HIV prevention projects through joint meetings, workshops attending events, collaborating on Key Population/Sex Work projects, etc.      
• Establish, develop, and build relationships with all key DOH officials deemed important for the successful functioning of the Key Populations/Sex Worker project      
• Attend meetings and report back on progress in relationship building.      
• Ensure that all requests are submitted for approval to head office in line with internal processes     
• Ensure that all financial requirements are aligned with the policies and internal control processes of the organization      
• Policies and procedures: assist with implementing policies and procedures      
• Employee Relations: in conjunction with the HR Manager advise line managers on misconduct, ill health, and poor performance. 
• Project Management: Assist the Human Resource Manager with human resource management and operations projects. 
• Performance Management: ensure all staff members have job descriptions, conduct, and assist Line managers with monthly performance reviews. 

• Situational analysis of HIV/TB, Key Populations, and other health-related issues in areas in which working.    
• Situational analysis of infection control in the Sex Worker population      
• Review infection control plans      
• Provide feedback and recommendations to Facility Managers     
• Mentor on implementation of infection control      
• Oversee community management/distribution system for THC     
• Encourage provider-initiated testing and counselling     
• Ensure that TB screening is done at every HIV care visit.   
• Ensure that HIV-positive clients have CD4 counts done     
• Ensure that HIV-positive clients are staged      
• Ensure that eligible HIV-positive clients are started on ART.     
• Implement HIV care register on all sites      
• Ensure that TB clients are tested for HIV.    
• Follow, update, and manage the site-level clinical program as the THCs and the National Strategic Planning change and adapts to new realities, policies, and guidelines    
• Make sure all targets of the Sex Worker HIV Prevention project are met as identified in the approved grant      
• Train clinical staff (doctors, nurses, community team leader community caregivers) on infection control      
• Mentor by providing technical assistance and guidance on the aspects of TB, HIV, and 
• PMTCT clinical care to clinical staff. This includes sexual reproductive health care, HIV care and treatment, tuberculosis screening, testing and treatment, Tuberculosis preventive therapy (TPT) tuberculin testing, adherence counselling for TB treatment and antiretroviral treatment, STI screening, diagnosis, and treatment.     
• Attend continuing education programs to ensure current knowledge of procedures, protocols, and clinical care issues.      
• Identify areas where effectiveness can be measured and evaluated and create data capturing and reporting system to monitor including but not limited to:    
  • Mentorship programme  
  • Patient recruitment, referral system
  • Infection control, and adherence.      
  • Develop contact list, and relationships, attend meetings, and represent TB/HIV Care at meetings.     
  • Lead the integration of the SW community into TB/HIV Care services.      
• Oversee the development of the sex worker program.    
• Any other duties as assigned by the line manager,      
• Help develop and monitor a functional referral system (track and trace) for linkage to treatment, care, and support   
• Conduct nerve centre meetings and quality improvement plan meetings with the staff members.  

Name of Employer                            : Harry Gwala Health District Office      

Position                                               : Clinical Programme Co-ordinator (Tuberculosis)  

Date                                                    : 01 November 2019 to 31 June 2022      

Duties      

• Train health care workers on updated NTCP TB management, use of Lam test kits, data collection tools, etc., and guidelines.     
• Facilitate early initiation of all confirmed TB clients and HIV-positive clients in all Primary health care facilities and hospitals in Harry Gwala District including correctional services in uBuhlebezwe sub-district and Greater Kokstad subdistrict.    
• Monitor and improve MNCWH, CDC, mental health, Health promotion,    
• Monitor and improve TB program outcomes. Facilitate and monitor the proper implementation of strategic health programmes and policies.   
• PMTCT, NCD, and HIV outcomes through operation phuthuma visits and facility support visits. 
• Provide technical support on CCMDD enrolment of eligible clients and ensure they are registered on SYNCH and Tier. Net.     
• Conduct support visits on DMOC to improve the decanting of eligible clients in adherence clubs and external pick-up points.     
• Visit external pick-up points to monitor their functionality and the tracking and tracing of clients who have missed their appointments.    
• Improve the tracking and tracing of HIV and TB clients for linkage to care.     
• Reduce TB, HIV, and other co-comorbidities deaths through early screening, testing, and early initiation of clients to an effective treatment.
• Improve quality data collection, verification, analysis, and clean-up before data is captured on Tier. Net and exported to WebDHIS.  
• Train Clinicians (Doctors, Professional nurses, and Enrolled nurses) on the management of TB, drug-resistance tuberculosis (DR-TB),   HIV, and viral load management.  
• Was able to decentralize DR-TB to all sub-district hospitals. 
• Promote the integration of HIV, TB, Covid-19, and Diabetes mellitus to improve patient-centered quality care. 
• Train Clinicians and Data capture on how to capture Patient’s data and view data on EDRWeb to ensure quality data.   
• Verify data submitted by the Sub-District hospitals against Tier.Net, WebDHIS and EDRWeb.   
• Provide mentorship to healthcare workers and clinicians after I have trained them   
• TB and HIV clinical audits conducted to improve the quality of the care rendered to the clients.    
• Procure and avail IEC materials for distribution to Primary health care facilities, hospital wards, and to communities.   
• Participate and assist the province, district, and facilities to coordinate TB awareness events and campaigns. 
• Monitor utilization of approved, standardized tools in line with the NTCP, conduct facility support visits, and give feedback on findings.    
• Conduct district Quarterly review meetings with facilities to provide feedback on progress and recommend improvement plans.       
• Monitor proper implementation of NTCP guidelines and policies.      
• Partake in the provincial implementation team that oversees the implementation of Tier.Net TB/HIV, MNCHW, NCD model, and WebDHIS.    
• Work with all supporting partners to improve and strengthen outcomes.      
• Communicate on technical support and guidance on health programs and    

practical       

• Oversee institutional health practices to meet basic minimum standards to achieve set health targets.      
• Translate health care policies as provincial programme management stipulates into the District Health Plan.
• Pursue opportunities to extend health training activities through other governmental departments, community-community based organisations (CBOs), and non-governmental organizations (NGOs)  
• Compile District AIDS Council (DAC) quarterly reports and attend DAC meetings.   

Engaging with the CBOs and non-NGOs to improve and maintain the 95 95 95 strategies for both TB and HIV.     

• Ensure the efficient and effective utilization of resources allocated to the unit.  Plan and execute community education and promotion aimed at transforming healthcare practices within the district.   
• Improve the quality of life of the community by ensuring compliance of health care workers to the use of guidelines and priority program Overseeing District implementation of national guidelines & tools of all the programmes including HAST Programmes.    
• Coordinate and support staff training in the use of prescribed guidelines.    
• Co-ordinate and attend Hast Programmes meetings.         
• Attend Sub-District nerve centre meetings and chair District nerve centre meetings.     
• Supporting teams through the implementation of Infection control policies.     
• Provision of training & mentoring as per requirement, Support visits during USAID facility visits, and operation phuthuma visits.    
• Facilitating training and learning sessions as per work plan and stakeholder needs.     
• Partaking in Basic life support training of all Sub-districts. 
•  Data Management through daily data collections, and daily, weekly, monthly, and quarterly verifications.     
• Conducting ongoing feedback sessions with facility managers and employees.      
• Providing technical assistance to stakeholder QI teams.     
• Coaching all quality improvement-linked staff to conduct interventions towards achieving the quality care received by clients.  
• Provision of technical support and mentoring of healthcare workers on HAST programmes.
• Using data to identify bottlenecks and underlying causes.     
• Develop, test, and disseminate change ideas to close gaps.    
• Tracking data over time to draw periodic reports.      
• Displaying QI activities and run charts at the facility level.   
• Assisting facilities to develop Standard Operating Procedures    
• Participation in the strategic meetings, Development of an annual project plan.     
• Promote access to quality health services through continuous skills development of all health care workers.    
• Conduct community dialogues.     
• Procure and order non-items, manage the allocated conditional grants     
• Attend provincial budget meetings.      

Name of Employer                           : St Apollinaris hospital (Sokhela Clinic)  

Position                                              : Clinical Nurse Practitioner (Primary health care)   

Date                                                  : 07 June 2019-30 October 2019                                                

Duties     

• Overseeing the clinic in the absence of the Operational Manager as a    Deputy in charge of the clinic.     
• Implementing IMCI on all well and sick under-year-old children.    
• Family Health Nursing (Team Leader).      
• Conducting Antenatal care, PMTCT, HIV counselling, and testing. ART, TPT, and, CPT initiation of clients who are eligible.      
• Drawing blood on acute and chronic clients.     
• Insert intravenous lines and administer intravenous fluids.    
• Direct & indirect, supervision of all staff members.     

Stock taking, utilizing available resources accordingly. Actively involved in AYFS champion. Auditing files, registers and, implementing the QIP for all gaps found.     

• Implementing Standard Operating Procedures and clinic policies regarding MBFI, Mom connect, TB, HIV, SRH, EPI, MNCWH, NCD, and communicable diseases, etc.  
• Participating in the implementation of the CCMDD programme accordingly, prescribing medication and renewing CCMDD prescriptions for all eligible chronic clients.   
• Data management through daily data collections, and daily, weekly, monthly, and quarterly verifications.  
• Ensure all clinics' data management and clean-up are implemented and monitored.   
• Participating in nerve centre meetings. 
• Providing quality comprehensive Primary Health Care, Monitoring and evaluating Human resource performances (EPMDS) for all relevant staff.    
• Implementation and providing support to OPERATIONAL SUKUMA SAKHE   

(flagship programme).     

• Monitoring infection prevention and control in the clinic by ensuring that clinic committees are functional.     
• Maintaining good relations with community stakeholders.     
• Ensuring compliance with National Core Standards and Ideal Clinic Realization.     
• Stabilize emergency cases before referral to the next level of care Ensuring the provision of Nursing Care through adequate supervision.    
• Ensuring the efficient and effective control of surgical sundries, pharmaceuticals, equipment, and miscellaneous stores.     
• Dealing with grievances and labour relations issues in terms of laid down procedures/policies.    
• Ensuring the supervision and provision and basic patient needs.      
• Promoting preventive and promote health for clients.
• Evaluating and following up with patients during clinic visits. 
• Initiating treatment, implementing of programme, and evaluation of patients’ clinical conditions.   
• Attend and participate in doctors’ visits.     
• Health education of patients, staff, and the public.     
• Assessing in-service training needs, planning, and implementing training programs.     
• Assisting patients and families to develop a sense of care.
• Providing mental health to mental health care users. 
• Conducting clinical trainings to health care workers.    

        Name of Employer                    : St Apollinaris Hospital (Sokhela Clinic)   

       Position                                        : Registered Nurse (Primary health care)    

      Date                                              : 03 March 2015 – 07 June 2019     

      Duties 

• Overseeing the clinic in the absence of the Operational Manager as a    Deputy in charge of the clinic.     
• Implementing IMCI, national consolidated guidelines, and APC guidelines etc.
• Conducting Antenatal care, PMTCT, HIV counselling and testing. ART, TPT, and, CPT initiation of clients who are eligible.      
• Providing mental health to mental health care users. 
• Conducting clinical trainings to health care workers.  
• Drawing blood on acute and chronic clients. 
•  Insert intravenous lines and administer intravenous fluids.     
• Direct & indirect, supervision of all staff members.     
• Stock taking, utilizing available resources accordingly. Actively involved in AYFS champion. Auditing files, registers and, implementing the QIP for all gaps found.      
• Participating in the implementation of the CCMDD programme accordingly.     
• Deputy in charge of the clinic.   
• Implementing Standard Operating Procedures and policies regarding Mother-Baby Friendly Initiative, Mom Connect, Tuberculosis, HIV/AIDS management, Family planning, Expanded Programme on Immunization (EPI), Mother, Child, Women Health (MNCWH), Non-communicable diseases (NCD), mental health, and communicable diseases and Data management, etc.
• Daily Data collection, verification, and participation in nerve centre meetings.      
• Providing quality comprehensive Primary Health Care.    
• Ensure all clinics' data management and clean-up are implemented and monitored.     

Implementation and providing support to OPERATIONAL SUKUMA SAKHE (flagship programme).  

• Monitoring infection prevention and control in the clinic by ensuring that clinic committees are functional.  
• Maintaining good relations with community stakeholders.     
• Ensuring compliance with National Core Standards and Ideal Clinic Realization.   
• Stabilize emergency cases before referral to the next level of care and ensure the provision of nursing care through adequate supervision.      
• Ensuring an efficient and effective control of surgical sundries, pharmaceuticals, equipment, and miscellaneous stores.    
• Dealing with grievances and labour relations issues in terms of laid down procedures/policies.  
• Ensuring the supervision and provision and basic patient needs.      
• Promoting preventive and promote health for clients.
• Evaluating and following up with patients during clinic visits.     
• Initiating treatment, implementation of programs, and evaluation of patient’s clinical conditions.     
• Attend and participate in doctors’ visits.     
• Health education of patients, staff, and the communities.     
• Assessing in-service training needs, planning, and implementing training programs.   
• Assisting patients and families to develop a sense of care.    
• Attend war rooms as a Family health team leader to address health issues of the communities.     
• Conduct door-to-door health campaigns.  

  Name of Employer                                           : St Apollinaris Hospital (Sphamandla Clinic)    

  Position                                                            : Registered Nurse (Primary health care)  

  Date                                                                  : 1 January 2014 – 28 February 2015

  Duties      

• Implementing IMCI.     
• School health nurse (Team leader), conduct health screenings on school children and provide Human papilloma vaccines.
• Conducting Antenatal care, PMTCT, HIV counselling, and testing, ART, TPT, CPT initiation of clients who are eligible. 
• Direct and indirect supervision of all staff members. 
• Stock taking, utilizing available resources accordingly. Actively involved in AYFS champion. Auditing files, registers and, implementing the QIP for all gaps found.      
• Participating in the implementation of the CCMDD programme accordingly.     
• Deputy in charge of the clinic.                                    
• Implementing Standard Operating Procedures and clinic policies regarding MBFI, Mom connect, TB, FP, MNCWH, NCD, communicable diseases, etc.     
• Drawing blood on acute and chronic clients.           
• Insert intravenous lines, administer intravenous fluids and IV antibiotics     
• Data Management through daily data collection, verification, and participation in nerve centre meetings.     
• Order data collection tools, medications, schedule drugs, surgical sundries as well as non-stock items etc.     
• Check the emergency trolley daily and replenish stuff accordingly.      
• Providing quality comprehensive Primary Health Care.     
• Ensure data management and clean-up in all clinics are implemented and monitored      
• Implementation and providing support to OPERATIONAL SUKUMA SAKHE  

(flagship programme)        

•  Monitoring infection prevention and control in the clinic by ensuring that clinic committees are functional      
• Maintaining good relations with community stakeholders.     
• Ensuring compliance with National Core Standards and Ideal Clinic Realization.    
• Stabilize emergency cases before referral to the next level of care Ensuring the provision of Nursing Care through adequate supervision.  
• Ensuring the efficient and effective control of surgical sundries, pharmaceuticals, equipment, and miscellaneous stores.   
• Dealing with grievances and labour relations issues in terms of laid down procedures and policies.  
• Ensuring the supervision and provision of basic patient needs.  
• Promoting preventive and promote health for clients.     
• Evaluating and following up with patients during clinic visits.     
• Initiating treatment, implementation of programs, and evaluation of patient’s clinical conditions.     
• Attend and participate in doctors’ visits.  
• Providing mental health care to mental health care users.              
• Providing health education to patients, staff members and the communities.
• Assessing in-service training needs, planning, and implementing training programmes.    
• Assisting patients and families to develop a sense of care.    
• Log rolling clients with head injuries.  

   Name of Employer                           : Edendale Hospital (Harry Gwala  Regional   

Hospital)     

Duties  

•  Log rolling clients with head injuries     
• Nursing care, history taking; compiling a nursing care plan.  
• Vital signs monitoring and acting accordingly, maintaining the Patient’s personal hygiene, and promoting good personal hygiene.
• Ordering of drugs and medication, stock taking, drug and medication administration.
• Supervision of subordinates.  
• Overseeing the ward in the absence of the Operational Manager as a deputy in charge of the ward to gain management skills.   
• Attending management meetings in the absence of the Operational Manager.
• Inserting intravenous lines, administering intravenous fluids and intravenous (IV) antibiotics.      
• Data management through daily data collection, verification, and participation in   Order data collection tools, medication, scheduled drugs, surgical sundries as well as non-stock items, etc.    
• Conducting doctor’s rounds and implementing the doctor's orders.      
• Providing quality nursing care through the implementation of standards.      
• Developing and ensuring implementation of nursing care plans.     
• Participating in quality improvement programmes and clinical audits.             
• Sustaining the Batho Pele and patients’ rights charter principles.     
• Attend nerve centre meetings.  
• Maintain accurate and complete patient records according to legal requirements.   
• Participating in staff, student, and patient teaching.     
• Exercising control over discipline, grievance, and Labour Relations issues according to laid down policies and procedures.     
• Worked in a paediatric, surgical, Maternity ward and medical wards.     
• Resuscitation of clients requiring emergency care.     
• Nursing mental health care users 
• Providing nursing care to HIV-positive clients, clients diagnosed with TB, diagnosed with immune reconstitution inflammatory syndrome (IRIS), clients diagnosed with diabetes mellitus, Asthma, and hypertension etc.     

Damelin Campus                                           : Fundamentals of Microsoft Office    

Year Obtained                                               : 2018      

Stellenbosch University                               : Post Graduate Diploma in HIV/AIDS management   

Year Obtained                                               : March 2023

School of government                                  : Nyukela Public Service Senior Management 

Service Pre-Entry Programme   

Year Obtained                                               : March 2023