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South African National Tuberculosis Settlement
Ophelia Mnguni

Ophelia Mnguni

Freelancer

Telecommunications

South African National Tuberculosis Settlement, OR Tambo District Municipality

Social

About Ophelia Mnguni:

Joined Telkom in April 1998 in their residential sales department. My duties were to sell Modems, Fax lines, Internet and Talk plus facility. I was also responsible in relieving my supervisor. From 01/2004-12/2006 Seconded to attend CMSS Project (OSS) on behalf of Credit Management Billing on Processes,

Policy & Procedures. Contributed on meetings with Seniors on screen Programmes-functionality, networking, facilitating Progression, Upgrading on versions & maintenance of system progression.

 

Skills & Competencies

Public Speaking

Customer Facing Orientated

Interpersonal Communication Skills

Written and Verbal Communication Skills

Conflict Handling Skills

Ability to communicate & negotiate on multiple levels

Self–starter and ability to meet deadlines

Ability to work independently & under pressure

Excellent Leadership and Management Qualities

 

 

 

Experience

Joined Telkom in April 1998 in their residential sales department. My duties were to sell Modems, Fax lines, Internet and Talk plus facility. I was also responsible in relieving my supervisor. From 01/2004-12/2006 Seconded to attend CMSS Project (OSS) on behalf of Credit Management Billing on Processes,

Policy & Procedures. Contributed on meetings with Seniors on screen Programmes-functionality, networking, facilitating Progression, Upgrading on versions & maintenance of system progression.

 

Skills & Competencies

Public Speaking

Customer Facing Orientated

Interpersonal Communication Skills

Written and Verbal Communication Skills

Conflict Handling Skills

Ability to communicate & negotiate on multiple levels

Self–starter and ability to meet deadlines

Ability to work independently & under pressure

Excellent Leadership and Management Qualities

 

 

 

Education

Matric in 1993
Diploma in Pharmaceutical Marketing
2003
Technikon SA
 
Medical Representative
1998
Solution College
 
BA in Communication Science
2020 – Currently Studying
University of South Africa

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