Odette Pereira

I am an enthusiastic person with a passion for the work I do, and I obtain a fast learning approach,
with a keen eye for detail and should I would be grateful for the opportunity if considerations of
 being a shortlisted applicant and fit the position in question. 

The nature of my skills and experience has prepared me for this kind of position. It involves a great
 deal of independent research, requiring initiative, self motivation and wide range of skills. As mentioned, and listened below 

I am able to take on the responsibility of this position immediately and have the enthusiasm and 
determination to ensure that I make a success of it. I am hard working and and to flourish

I can and will make every difference. I have can offer  any organization give the opportunity my skills and dedication  to improve a company's success and growth.

I am able to take on the responsibility of this position immediately and have the enthusiasm and determination to ensure that I make a success of it

I am AVAILABLE IMMEDIATELY, with the below over view of my skills, experience and qualifications. No challenge is too great not to conquer and open to challenges and negotiable on salary, I dont fear challenges and put my out most experience and dedication to any thing given to me
Industries worked in but not limited to: - Mining, Steel, Construction, Manufacturing, Engineering, Production, Telecommunications, Sales, Administration, FMCG, Retail , Marketing, Administration, PA, Retention, Food Industry, Steel etc

RECOGNITIONS LETTERS, SKILLS & OTHER

Aveng Mining Shafts & Underground
Rand Mutual Assurance
Flosolve and many more
Deebar (Pty) Ltd service level agreement
MTN 8 years service level agreement
MECSA - good service agreement record
Recruitment (Internal and External)
WPSS & WPSSP- Implimetation of the COVID-19 processes, policies and implementation. ISO 9001-2015, policies, procedures etc implementation 
Organizer/ Co-ordinator, Coach and facilitator
Trainer evaluation in all traditional languages to help all understand and building a good relationship, 
SHERQ Integrated Management System & Internal Auditor - QMS ISO 9001:2008 and ISO 2008:2015 
Quality Assurance Manager, Co-Ordination, Quality, Safety, Health, Environmental and Risk
Internal and external Audit participation and report writing, including gathering evidence
Interns and External Auditing
(QMS) ISO 2009:2015 Quality Management System accreditation and others included in SHERQ Certifications 
(OHSAS) 1800:2007 Occupational Health and Safety Management Certification is an international standard including Legislation and Act to provide the a framework to identify, control and decrease the risks associated with health and safety within the workplace
COIDA submissions for Injury on Duty 
(EMS) ISO 14001:2015 Environmental Management System this falls under (ISO) International Organization for Standardization
COIDA - The Compensation for Occupational Injuries and Diseases - Legislation Act, No 130 of 1993
Internal/ External Audit compilations of findings and closing of the audit out 
Training in different languages
Maintain, Monitoring, Implementing of the Integrated Management System (MS) the System Processes, Procedure, Testing and working documentation originator, for traceability including continuous improvement Protocols
Continuous Improvement on the QMS System 9001.2015, Policies Procedures and Processes, Working Documents, Standards in all international Standards and Requirements 
Implementing a companys quality controls and policies such as Lean Sigma or ISO Standard requirements. 
Researching and reviewing customer feedback and using this to inform quality processes and decisions
Ensuring that processes meet required international ISO standards.
Implementing health and safety policies into the overall quality management process.
Monitoring the ongoing performance and outputs of the quality process.
Regularly researching the marketplace and competition to keep up to date with industry developments.
Undertaking. Internal/External Auditing skills, compiling, investigating, reporting etc.
Non-conformance investigations to reach report root cause Analysis (RCA), for continual Improvement
Direct staff and teams across the business to ensure quality frameworks are implemented.
Provide updates to senior managers and directors around quality issues.
Ensure that all suppliers meet the quality requirements of the company.
Excellent communication skills, customer surveys, Supplier Audits etc.

My professional attributes and skills but not limited to, with so much more to offer:

Planning and project management skills and training
The ability to interpret data and statistics
Relevant skills with technology
Leadership and management skills
Familiarity with Quality Standards Requirements, Policies, Procedure and Processes Etc.,
Audit confidentiality, Non-conformances, Investigations, Corrective Action, Risk Assessments, and Hazard Identification etc.
Excellent technical skills including been hands on when needed
Good numerical skills and an understanding of statistic
Planning and organizational skills 
Communication and interpersonal skills
Problem-solving skills, Non-conformances (NCRs), CAR, HIRA, Mining safety & Regulations, Construction Regulations etc 
Team working and Leadership skill
Computer Skills, Problem-solving skills, training material compilations manuals
Ensuring the organization is in compliance as per Legal Requirement, Occupational, Health and Safety Act (OSHAS) and the International Organization Standards (ISO)
Good numerical skills and an understanding of statistic
Planning and organization skills
Communication and interpersonal skills
Computer Literacy
SHERQ profession in the Integrated Management Systems Internal Auditor, ISO 9001:2008 & OSHSAS 18001:2007 & ISO 14001:2004 (ISO/ QMS/SHE/OSHAS/COIDA etc.)
INTEGRATED MANAGEMENT INTERNAL AUDITORS TRAINING - CERTIFICATE, 9001: 2015 transition (Institute -DQS) SAQA/ SETA Accredited. Chairing Management Rep Meetings, Non-conformance, Internal Audits, Training, ISO and Safety Committee. I
Intergrated Management System (IMS) integrates all an organizations systems and processes in to one complete framework, enabling an organization to work as a single unit with unified objectives.
Focusing on management systems e.g. QMS - Quality Management System, EHS - Environmental, Health and Safety etc.
Occupational Health and Safety Management Systems - OHSAS 18001:2007 Act of 1970 (OSH Act)
The Compensation for Occupational Injuries and Diseases Act - COIDA provides for compensation for disablement and/or injuries caused by injuries or diseases sustained or contracted by employees in the course of their employment, or for death resulting from such injuries or diseases
Quality Management System (QMS) - ISO 9001:2015 was ISO 9001:2008
Environmental Management System (EMS) - ISO 14000 standards relating to the environment. 
Guidelines for Auditing Management Systems - ISO 19011:2011 
Part of OPS and Monthly Management meeting regarding ISO feedback (Directors). 
COMSOC 1 is a Chamber of Mines Safety Officer Certificate and COSMOC 2 is a Chamber of Mines Safety Officer knit issues with a Diploma. The above courses are intended for a Mine Overseer its Part SABS - Cum Lauda above destination revived ion both and including Internal Auditing (All SAQA/ SETA Accredited)
Boston City Camps: Public Relations & Media
Completed Life skills, Business English and Principles of customer service, investigations, reports, meetings, training, chairing, CAR, sales
 

Skills/Certificates/Achievements: - 
SHERQ-System Integrated Systems and Internal Auditor (can get the train the trainer) includes OSHAS 18000, QMS 9000, EMS 14000 and Internal Auditor (Certificate) SAQA/ SETA Accredited. Chairing Management Rep Meetings, Non-conformance, Internal Audits, Training, ISO and Safety Committeeby insuring  Implementation 
SHEQ, Safety, Quality Compliance and Coordinator including understanding OSAH & COIDA
Covid -19 Police  Procedures etc. Implementation, Training,  Inspections, Corrective Actions 
Project Planning and coordinating, Internal and external Audits Covid-19 
Social data compilation and report writing, including gathering evidence compilations of findings and closing of the audit out findings
SHERQ System Integrated Systems alnd Internal Auditor (can get the train the trainer)
ISO 19011:2011 Guidelines for Auditing Management Systems 
(QMS) ISO 2009:2015 Quality Management System accreditation and others included in SHERQ Certifications 
(OHSAS) 1800:2007 Occupational Health and Safety Management
The Compensation for Occupational Injuries and Diseases Act – COIDA (Workman’s Compensation Fund)
Transition of the ISO 9001:2008 to 9001:2015 Quality Management System (Certificate)
(EMS) ISO 14001:2015 Environmental Management System this falls under (ISO) International Organization for 
Standardization
COIDA - The Compensation for Occupational Injuries and Diseases - Legislation Act, No 130 of 1993
Maintain, Monitoring, Implementing of the Integrated Management System (MS) the System Processes, Procedure, 
Testing and working documentation originator, for traceability including continuous improvement Protocols
Continuous Improvement on the QMS System 9001.2015, Policies Procedures and Processes, Working Documents,   Standards in all international Standards and Requirements
COMSOC 1 & 2 is a Chamber of Mines Safety Officer issued with a Diploma (All SAQA/ SETA Accredited)
COVID -19 & ISO 2009:2015 Administrator  & Implication
Quotes and reports, stron Administration skills
MicroSoft Excel & PowerPoint Advanced (Certificates)
DEPARTMETNS WORKED IN (Not Limited too): - Recruitment, Quality, Sales, Administration, Personal Assistant, Retentions, Safety Officer, Quality Control, Investigations, Quality Assurance Manager, Co-Ordination, Safety, Health & Environmental (SHE, HSE etc.)
COVID-19 Implementation and more not limited too

INDUSTRIES WORKED IN (Not limited too): - Telecommunications, Food, FMCG, Engineering, Transport, Logistics, Warehousing, Manufacturing, Marketing, Sales, Steel, Mining and more. 
3. EXPERIENCE & SKILLS
Period                  01/2024 - Current 
Name of company  Steelbank Gauteng 
Position    Quality System Administrator (ISO & IATF) 
Responsibilities 
Dealing with  all aspects for the Automotive and other Industries with Checking steel Coils, Slits, Cut to Length etc
IATF 16949:2016 Automotive IATF (International Automotive Task 6949 Force) Updating, Monitoring  System etc
Cross referencing of both ISO 9001:2015 & IATF 16949:2016  on the Management System 
Lining up with ISO 9001:2015 Standards with all other company and international standards regarding compliance
Costings Updating and Reporting 
ISO 9001:2015, Monitoring,Updating, Compiling, Distribution etc together with IATF Standards
Non-conformance - investigations,  reports , continously improvement etc
Incident Investigations, reporting and monitoring on CompEasy for 
Workman’s CompensationFund (WCA)documents loaded abd submitted and tracked
Quality Management System duties and functions 
Injury on Duty investigations, updates and corrective actions
Workman's Compensation - Reporting of Injuirs on Duty and dealing with queries 
Loading incidences onto CompEasy including investigations
Marine claims reporting and capturing onto Progeny 
SHEQ related functions and assistance
Assisting with External Audits and Internal Audits 
Compiling training materials, Compiling reports 
General -  Administration Function 
Part of Safety meetings and Quality meeting discussions, advising
Findwork 24 Sytem training and adding new user's
Supporting all users  on Field Work 24 system
ERC's distribution and signatures, sending out communication 
All administration duties regarding filing of Marine Claims 
Assisting the Safety Officer and teams members due to my experience 
Participate in internal and external Audit
Checking Costings, reports and stock taking and submitting to departments

Period                 10/2023 - 12/2023
Name of company  Impro Logistics 
Position    SHERQ Safety Officer 
Responsibilities 
Put all safety in place, signs  for the Warehouse 
Adding procedures 
Attend and Assisting with Internal and External Audurs
Training
Bretherlizer checks
Vehical inspections
Issuing of PPE
Assiting the Operation Manage
Compiled SHE File
Getting I9001:2015 for certification  
Administration 
Safety warehouse  checks 
Working on ISO 9001:2015
Ensuring all related Safey is carried out
Tool box talks
Opening and closing non-conformance  reports
Ensure calibrated  Conformance  are according to legal requirements 
Ensure safety is followed in the warehouse
Reason for Leaving:           Contract, only function was to get the SHEQ in the company up to date
Period                 04/2023 - 10/2023
Name of company  ULMA Packaging 
Position    Safets Administration/Clerck
Responsibilities 
Suppliers of packaging machines from Spain to sell in South Africa to mass production companies 
Invoicing for the Sales staff
Ensuring the rate exchange from Euro to Rand is correct
General administration
Formating the South African Invoices are correct with clients details
Adding info on to CRM - Internal System
Dealing with Spain regarding  system and machines

Reason for Leaving:            Contract, will have to elaborate as it was an error from the Company's side
Period                 12/2022 - 04/2023
Name of company  Presiosion & SONS & MLC ROADSIDE Assistants
Position    Personal Assistant/Invoicing/Administrator 
Responsibilities
Invoicing customers of Accidents and Non accidents as per SLAs (Service Level Agreements)
Navigation of FAM portal for insurances on the portal
Navigation of OutSurance portal
Allocating Job Cards to Tow Slips for regarding different motor vehicle insurances
Communicating with insurance companies ie Miway, Budget, CLC, Momentum etc
Attending to McCarthy urgent Invoicing, payments, statements and queries etc
Allocation of payments, cash, EFTs etc accordingly to ledgers
Processing and getting authorisation for Supplier payments, Petty Cash control
Handling of some HR functions as requested
Motor vehicle Insurance queries ie upliftments, repairs and releases etc
Generating Statement for different insurance companies
Updating of leaders for accident or non accident cause
Dealing with chases (Tow truck Drivers) on infotainment and assistant
Weekly wages, fuel usage and loans etc calculated for wages to be paid
Administration ie office dutie, Attend to customer queries
Communicating with insurance companies for SLA charges according to insurance tarrifs 
Dealing with procurement and accounts regarding payment queries

Reason for Leaving:            Short Temp Assessment Assisting, had a major car accident,  was out of wok for a while
Period                 10/2022 - 12/2022
Name of company  Triple C Engineering 
Position    Internal Sales/Administrator 
Responsibilitie
Creating quotations from stock codes using Omni system 
Creating job cards for both workshops 
Invoicing  customers (sometimes)
Working with purchase orders and sales orders
General office  administration 
Attend to customer queries
Add new stock codes to the system including the stock code number 
Added new customers onto the Omni system
Filing of purchase orders and quotes in numerical order

Reason for Leaving:  Contract 
Period                 05/2022 - 09/2022
Name of company  Westpack Lifestyle (Family Business) 
Position    General Assistant/Administrator 
Responsibilitie
Assisted with occasional office tasks, assisted cashier on tills
Assisted walk in customers 
Dealing with queries, assisting with stock locations etc
the company compliance of Covid - 19 was in order

Reason for Leaving:            Business was being closed sold, other owners had their own staff
Period                 08/2020 - 05/2022
Name of company  WIRE Products Stainless Steel (WPSS) & Wire Producst Stainless Steel Products (WPSSP)
Position    COVID-19/ISO Administrator & Implementation Specialist/Safety Assistant 
Responsibilitie
Implementation of the Covid-19 Return to work Policy, addendum, face mask compulsory stand operating procedures etc
Keeping up to date with the legal requirements  regarding Covid -19 and SHE etc
Insuring the company compliance of Covid - 19 was in order
Appointment of a Covid- 19 Compliance Officers and their duties , implementation of Job Description, Legal Appointments etc 
Insuring Safety Poster we're put up  and Training was done for Covid - 19
Replying and compiling reports, register, checklists etc for controlling Covid - 19
Checking drivers log sheets/books to see if information provided is correct and checked
Assisting the warehouse, production areas etc with daily functions, compiling of policies, procedures,  work instruction, registers, forms and check lists etc
Compiling the ISO 2009 : 2015 manual and what's required in the standards of the QMS
Worked Closely with the Director and compiling reports,  graphs etc or any requirements instructed to do
Reporting to Rand Mutual  Assurance _RMA and Investigations of Injuries on Duty (IOD's)
Understanding of Overseas Shipments and Delivery's 
Assisting Contractors, Clients and Visitors 
Understanding Sales, Accounts, Production, Warehouse functions etc
Organizing of sanitizers, masks etc for staff and company using a supplier
Organised Flu Vaccine for the Company, getting the person out to do so
Doing Safety Inspections, Generating Documents for the Department's

Reason for Leaving:  Personal _ looking After a very ill Parent Who Passed Away in June and Covid-19 Epidemic made it impossible to find work 
Period                 01/2020 - 03/2023
Name of company  Bogdans  Transport (Pty) Ltd
Position    Genersl Administrator Assitant
Responsibilitie
Capturing diesel consumption, mileage and usages on truck fleet,  Tankers and Tippers
Compiling the report with usages consumption within target, under target reported and invested for resolution 
Checking if reports from branches and yard are within target and correct, Report on targets less than required and investigate why its below target
Checking drivers log sheets/books to see if information provided is correct
Check with controls rooms on any other diesel usage or filling were made on all truck fleets and recorded, General administration i.e. filing, queries etc.

Reason for Leaving:            Short Temp Assessment Assisting Company 
Period                 04/2019 - 12/2019
Name of company  Retailer Brands & NMC Division of Libstar
Position    Health and Safety Officer/ SHEQ & Quality Specialist
Responsibilitie                  
All Reports of Accidents/Occupational Diseases and claims for Compensation are submitted to Workman’s Compensation (COID ACT) keeping all traces from hospital and staff including all Compensation Documents sent,  including  investigations
Reporting section 24 (Amputations to Labour Inspector and insure documents are completed and submitted and dealing with Hospital on Injury on Duty (IOD's)
SHEQ function monitored and up dated
(EMS) ISO 14001:2015 Environmental Management System this falls under tats for all Libstar directors (Management) meetings as well as distribution
Internal and external Audit participation including report writing,  gathering of evidence and close out meetings
Office administration duties, Ordering PPE, Safety equipment and getting Purchase Orders, Requisitions 
(OHSAS) 1800:2007 Occupational Health and Safety Management Certification was an international standard 
Implementing missing OSHAS & IMS documents, policies, procedures, compliance achieving a 49% score 
95% score and adding the food legislation where applicable,
Assist Auditors when they come and doing internal audits for the ISO 22000 (Food), Investigation, corrective 
action, Non-Conformance opening, closing of findings
Assisting the Safety Officers with the SHE Management System, reporting of Injury and report of serious IOD's 
to labour department,  communicated in OP’s meetings giving recommendations, queries, etc.
Compiling of Safety Monthly 
Dealing with labour department for Accountability forms for the 16.2 or Gas, Hazard compliance certificates updated. Sitting with the external Auditor to get the
(QMS) ISO 2009:2015 Quality Management System accreditation and others included in SHERQ Certifications as the SHE Management System Inputs, maintenance, policies,procedures including food safety
Updating the framework to identify, control and decrease the risks associated with health and safety within the workplace,
IOD Reports - Firstly, Progress, Final, Interim/Final claim for days off etc. and/or any other medical evidence by WCA- tracking
Dealing with ill staff that could contaminate the food products with suggestions
Documents related to Occupational Diseases (NIHL) i.e. Diagnostic Audiometric Reports, Audiograms, GP reports etc. are correct and submitted
Managed the Data Base for all Injury on Duty/NIHL cases etc., Liaising with doctors/clinics regarding documents needed for the claims and other medical institutes, Dealing with suppliers and queries 
Reporting  accidents and investigation, Housekeeping safety issues, Waste management, Hazard identification
Capturing job cards on the DMS system ( inbound System)
Integrating some IMS not in place from a 49% to a 95% achievement, including all expired OSHAS legal compliance missing
Personal internal files maintained with all accidents correspondence that’s submitted and received for tracking
Dealing with Compsol external agent that works with WCA forms and IOD’s, including hospital to find out progress or when staff may start normal duty, liaising with management of Light duty recommendations from the doctors etc.
Continuous follow-up on progress of claims and medicals, moving people to safe areas
Risk Assessments, hazard identification, Logging and investigating Non-conformance (NCRs), HIRA
DMS system details logged i.e. maintenance-  logging of job cards or any system related information
Arranging of training for sites occasionally, toolbox talks, organizing snacks/drinks etc. for meetings or event
Best GMP practiced (Good Manufacturing Practice)
Dealing with the Clinic Nurse and Doctor on medicals, arranging and concerns etc.
Daily Site Inspections, Housekeeping etc. photos taken, communicated in the OP’s Meeting with management 
Providing proof for Disciplinary Hearings for HR or management with proof

Reason for Leaving:            Company lost tenders with Kelloggs & Robinson Spices. Retrenchments 
Period                 03/2019 - 04/2019
Name of company  West Pack Lifestyle (Head Office(
Position    Warehouse Receiving Administration/Clerck 
Responsibilities 
Controlling receiving and controlling dispatch area
Insuring stock is put into correct storage bays and Despatch of correct stock/ wave to stores
Picking and packing of stock wave, Capturing orders for stores to be dispatched 
GRV capturing on to react solutions system, Invoicing, Wave/Stock control, Dispatch control
Capturing driver log details, assisting with store queries, insuring stock get packed into correct bays, Lock out of machinery e.g. forklifts
Reporting is incidents and investigation, Housekeeping safety issues, Waste management, Hazard identification
Education on the policies and procedures, inspections, ensuring housekeeping is in order
LOTO- lockout procedures done as per the required policy and protocols, Maintained and checked stock according.
PPE inspections Walking the warehouse, Housekeeping, storage etc. inspections
Capturing data and planning the deliveries for the next day
Education staff on safety and policies and procedures, Non-conformance root cause analysts and investigation

Reason for Leaving:            Company Based in COSMO City became very unsafe to travel resigned 
Period                 11/2018 -03/2019
Name of company  Matrix Marketing ( 
Position    Warehouse Receiving Administration/Clerck 
Responsibilities
Administration: -Typing letters, arranging appointments, binding, filing etc., customer queries, General telephonic, departmental, Training clients/customer support
Train, support and Ddevelop customers on a predetermined list by using the live system, team-viewer or the mobile app and Support 
Tracking of usage/monitoring of the Matrix Marketing Products and Datasets for existing clients
Accountability for managing customer relationships for a defined group of customers
Identifying of cross selling and up selling opportunities, passed to the relevant sales executive.
Analyze of customer performance using various tools to assess product usage and ensuring all appropriate actions are taken to address any shortfalls in performance and use of the product.
Monitoring usage of products by the users giving feedback to clients
schedule, Train, develop, implementing including support on new and existing products 
Support existing customers by using appropriate training techniques to drive performance and capitalize on opportunities for business growth through existing customers, Iidentify suitable existing customers for new opportunities
Prepare/Report on usage and ways to improve the customer retention, Prepare daily, weekly, monthly review meetings with managers and directors.
To develop a certification of the system for all users on the MM Online and the MyMoBi App
Complete weekly reports, including visit reports, daily calendar and logbook recording etc.
Ensure customer visitation, training and general product up-sell and cross selling (where applicable)
Ddevelop and implement a campaign to save cancelled business, existing client at”0” usage, improve 
Assisting the Sales/Managing Director, Production, Financial Department & Sales Team
Day to day contact with customer base, assistance to queries and system or app support
Assisting in compiling, designing or distribution of external/external communication.
Aassisting in processes, procedure & compiling training packs and training materials

Reason for Leaving:            Company lost big customer base,  their client VW, company downsized

Period                 05/2018 -04/2019
Name of company  Ferro Merchanical  
Position    ISO & Customer Support,
Responsibilities               
Assisting in one of the retail stores
Customer service and handling complaints, handling calls etc, assisting in all areas as requested
Helped with safety related issues, documentation and ISO 9001:2015 or any other requirements like safety, OSHAS legal requirements assistance or any other requirements with help needed
ISO related information co9mbined for the company
Insurance Company Compliance, Assisting Internal and External Audits

Part time work done while job

Period                 12/2017 - 05/2018
Name of company  Deebar (Pty) Ltd  
Position    Quality Manager - Assurance
Responsibilitie
Supervise the manufacturing section and staff including the Transition of then 9001:2009 to 9001:2015 Quality Management System ISO Standard
Maintaining and Monitoring the effectiveness of the Quality Management Systems, Establish quality procedures, processes, standards, and specifications for a company
Collaborate with an organization purchasing manager to ensure raw materials from external suppliers meet quality requirements
Set and enforce standards for health and safety during work operations, carrying out research to identify ways to reduce waste and maximize resources, Ensure manufacturing processes follow both national and international standards of production
Conduct surveys to identify customer requirements and ensure they are being met by established quality standards
Suggestion regarding ways to improve on existing quality processes, procedure etc.
Collect, Compile including Analysing of relevant quality statistical data to obtain information regarding quality performance
Supervise technicians, inspectors, and other company staff to ensure they perform their duties in line with established quality procedures
Monitor product development processes to identify deviations from quality policies and procedures
Inspections conducted and recorded for evaluation of the QMS system
Review existing process and product specification to identify the need for improvement or upgrade, Approve compliant products and reject defective ones
Prepare and present reports to update upper management on quality activities
Maintain proper records of quality test, procedures and standards, Transitioning of QMS 9001:2008 to ISO QMS 2009:2015
Explain the changes of the QMS Systems to staff and management regarding the effectiveness of the system, Conducting Inspections, Awareness, Training of staff etc.
Non-conformity adherence and investigation looking at the (RCA) root cause Analysis 
Investigation all non-conformance within the company and suggestion resolutions to the NCR
Reporting Non- Conformance and Investigations (NCR statuses to ISO committee)
Suggesting the Outputs, Inputs and Objectives with Customer and Supplier Evaluation 
Writing, Complimenting, Maintaining of Standard Operation Procedures, Processes, Policies', Working Documents, Records etc.
Designing of Inspection Sheets, Documentation, Identification of tractability of products, inspections etc.
Update all QA/QC Registers / Checklists and Supplier Audits and evaluation

Reason for Leaving:            Company lost big customer base,  their client VW, company downsized 
Period                 06/2016 - 09/2017 
Name of company  MECSA (Mota- Engil Group (Head Office in Portugal)
Position    Quality Officer/Co'-ordination/Supervisor/Safety/QMS specialist 
Responsibilitie
Administration: - General telephonic, departmental, sites with queries, Updating communication boards or reporting situations, if not response I make a call discuss it with management and implement it
Managing of SHE Management System – Inputs, maintenance, monitoring & Updates 
Assisting in implementing the Quality Management System ISO 9001:2015, ISO transition from 9001:2008 to ISO QMS 9001:2015 SHERQ Integrated Management System & Internal Auditor - QMS ISO 9001:2008 and ISO 2008:2015 
Internal and external Audit participation and report writing, including gathering evidence
Sitting with the external Auditor to get the (QMS) ISO 2009:2015 Quality Management Systems 
(OHSAS) 1800:2007 Occupational Health and Safety Management Certification is an international standard which provides a framework to identify, control and decrease the risks associated with health and safety within the workplace,
(EMS) ISO 14001:2015 Environmental Management System this falls under (ISO) International Organization for Standardization
SHERQ/HSSE/ assisting the safety officers in reports, LTI’s, FTI’s etc. Reports to Project Director / Site Agent and H/O MS & P Manager/ SITE AGENTS and SHERQ MANAGER
Site walks and inspections, safety, health, environmental or quality concerns addressed
Understanding of the conditions of the Contract Agreement and align project quality plan (PQP) with actual contract status. 
Problem solving and dealings with the client on issues/complaints, Understanding the companies ISO processes and procedures, Update all QA/QC Registers / Checklists
Capturing of Non-conformance, the investigations (part of all investigations) and actions taken
Monthly meetings with MD and manager on the ISO QMS progress as well a presentation needs to be done
Meeting with all sub-contractors on issues relating to SHERQ suggestions and fines imposed by me.
Spokesperson for the Technical department and ISO training for staff and Sub-Contractors
Industrial relations, help with finishing of all apartment and inspections, Snag list drawn up
Keeping all records in the system updated and controlled and adherence to ISO 9001 - QA System, implementation and adherence to the rules
Adherence to OHS Act and regulations and adherence to the applicable Environmental Legislation
Conducting the Management Reps responsibility by chairing all ISO QMS meetings, training and taking notes
Implementation and maintenance of the company Quality Program. Maintains policy and procedures in this regard, ensuring that all products and services meet quality standards as per the Companies approved ISO 9000 procedures and policies, minting, collaborating, implementing, tracking etc.
Compiling sub-contractor method statement of work done on site, Assist Auditors when they come and provide the information required
Assist with the internal Audits, part of the SHREQ integrated system including compliance certification and internal auditor
Ensure all documents are secured, filled are sent to central filing once finalized 
Assisting with the formulation of the construction plan including QA / QC processes. 
Assisting with the re-planning process in conjunction with Site team by means of Method statements and Quality  Control Planning (QCP’S.)
Aware of the project out puts and inputs including the info required for schedules, long lead schedule, sub-contractors including pre-approval of QCP’s.
Customer focus & satisfaction with Internal Pre-QC inspections before calling for External Inspectors. 
QA non-conformance identification and reports, monitoring & reporting productivity. 
QA information flow & control including all relevant Test Results are checked, as per contract request. , Contract close out, Handover of Contract Data Packs as per PQP.
Monitor Calibration Register, working on the Info Router System for all documentation to be added into
Organizing info data packs for handover of the site apartments 
Safety, Quality, Health, and Environment included rendering Safety Officer  
Experiences &   expertise etc. (Director, Managers and Quality, Safety & assisted in other Departmens))
Understanding the Language being Portuguese

Reason for Leaving:            Project Ended, searched for work in October/ November 
Period                 09/2023 - 12/2015 
Name of company  Flosolve
Position    Quality ISO Administrator/Co'ordinator/Safety (Specialist)
Responsibilities
General telephonic, departmental, sites with queries, Updating communication boards, Minute of meeting taken (occasionally) and chair a few meetings with management
Quality Management System implemented (ISO 9008:2015, monitored – Inputs, maintenance & Updates 
Getting certification for ISO 9001:2008/2015 Quality Management System with no Major or Minor findings
Assisting in implementing the Quality Management System - ISO 9001:2008
ISO 9001:2015 Facilitation and Implementation of the new changes coming up, updates as per the 3-year grace period to move over to ISO 9001:2015 as well as the Transition to take place
Conducting the Management Reps responsibility by chairing all ISO QMS meetings, training and taking notes
Rolled out the ISO Quality Management System to sites, in the process of doing the system
Investigation and Reporting Non- Conformance and Investigations (NCR statuses to ISO committee)
Assist Auditors when they come and provide the information required
Assisting the Safety Officers with the Quality Management System
Assist with the internal Audits and the report back as well as the compilation of competency to achieve certification on time
Preparation/compiling of PowerPoint presentations for the TV screen displayed, communication, supplier details
Arranging of training for sites occasionally regarding quality Management System (ISO)
Assisting Management where possible with computer skills or motivation drives for staff
Ensure all documents are secured, filled are sent to central filing once finalized 
Capturing of Non-conformance, the investigations (part of all investigations) and actions taken
Monthly meetings with MD and manager on the ISO QMS progress as well a presentation needs to be done
Spokesperson for the Technical department on training, feedback, opportunities and ISO training for staff – implementing, understanding and teamwork
Keeping all records in the system updated and controlled, maintaining and implementing the Quality Management System
Continues Improvement on systems, Products, Processes and Assisting with IOD (Injury on duty) assistance and reporting

Courses: Fire Fighter Level 1, Appointment of safety committee members in terms of section 34. (4) & (6), ISO 9001-2015 Transition Workshop Certificate, ISO 9001:2015 Facilitation and Implementation Certificate 
Reason for Leaving:             Company down sized due to business profit loss, major losses due to Marikana incident
Period                 05/2010 - 08/2013
Name of company  Aveng Mining Shafys & Underground Mining
Position    SHERQ Administrator/ Co-ordinator  & PA 
Responsibilitie
Managing of SHE Management System – Inputs, Maintenance & Updates
Assisted in the integrated system for preparation for ISO 9001 & OSHAS 18001 certification to meet the requirements
Assist Auditors when they come, Rolled out the SHERQ Management System to sites
Assisting the Safety Officers with the SHE Management System, Assist with the internal Audits
Assist the SHERQ Co-ordinator, Director, Operations and Systems Managers
Compiling of Safety Monthly Stats for all EXCO and Directors’ meetings as well as distribution
Inputting Monthly labour, Accidents/Incidents and Rand Mutual forms on to SIMS, Input on SIMS system problems and issues
Typing letters, memo, binding etc. admin, Minute of meeting taken (occasionally) processing the Invoice to be paid and submission to Accounts 
Preparation/compiling of PowerPoint presentations for the TV screen displayed at the reception area on Health, Safety, Environmental, Mining and general topics or communication
Organizing snacks/drinks etc. for meetings or event
Arranging of training for sites occasionally
Reporting of all Accidents/occupational Diseases with document submissions to Rand Mutual Assurance. 
Started a Data Base for all Injury on Duty/NIHL cases etc.
Requesting of all outstanding documents need from the sites for Rand Mutual claims
Liaising with doctors/clinics regarding documents needed for the claims
Track record/ordering of all Law Books issued and their updates for distribution
Processing of Travel and accommodation required, arranging of meetings and functions for external clients to attend
Tracking of awards given out to sites due to Fatality Free Shifts
Updating of the daily sheet with all accident /incidents and fatality free shifts for EXCO/OPCO meetings, tracking of all BBS Invoices paid
Procurment e.g. Blanket handed to the under privilege
Assisting Management where possible with computer skills, Arranging Interviews
All Reports of Accidents/Occupational Diseases and claims for Compensation (RMD1 and RMD2) are submitted to Safety Department foe submission to Rand Mutual Assurance within 48 hours (COID ACT)
Personal internal files are opened containing all accidents correspondence that’s submitted and received
Leasing with HR Department regarding old files or tracking where about of injured
Dealing with Wages/Salary’s Department (Fay & Venita) regarding statement of earnings, section 50 and banking details for RMD forms to be submit to RMA within a week
First, Progress, Final, Interim/Final claim for days off etc. and/or any other medical evidence required by Rand Mutual Assurance, received from sites are sent for submission to RMA
All Documents related to Occupational Diseases or IOD's submitted 
Liaise with clinics, doctors and other medical institutes regarding outstanding accounts. Accounts received are submitted to Rand Mutual Claims Processing Department for payments
Liaise with Rand mutual and sites regarding matters that arise
Following up with sites on outstanding documents required by RMA
Mine Health & Safety Act Legislation implementation and monitoring
Health and Wellness Comic book qualify as a peer educator,
Logging and investigating Non-conformance (NCR’s), HIRA
Ensure all documents are secured, filled are sent to central filing once finalized 
The Daily sheet is used to check that flashes and RMA reports corresponded to one another (track record)
Scanning, capturing, inputting all RMA claim documentation/correspondence into SIMS in relevant places provided on the system
Research on the internet for topics/ideas i.e. environmental, safety, health, Aveng G-LTA projects, Monthly stats, events and other interesting topics are compiled on a presentation to be shown on the plasma screen in the reception area.
Responsible for ordering and issuing of Law Books. Keeping track of latest amendments in order to keep law books up to date (record of register, transmittals notes)
All EFT, requisitions for processing Hotel/Travel, Suppliers requisitions and tax Invoices are done and sent to accounts department for payment, ordering with procurement.
Updating of Qualification schedule, General telephonic, departmental, sites with queries
Booking Board rooms for meeting and organizing tea/coffee arranging functions
Updating communication boards in Safety Department 1st & 2nd floor with stats, incident/accident flashes, DME reports, company policies and communicating with Kyle Andrews on issues or general problems with SIMS new system implementation etc.

Courses-Aveng
INTEGRATED MANAGEMENT INTERNAL AUDITORS TRAINING   - CERTIFICATE (Institute -DQS) SAQA/ SETA 
Accredited and COIDA - Rand Mutual Assurance Assistance– (Reference from Rand Mutual Assurance)
ISO 14001 and OSHAS 18001 - Part of the integration of the systems for accreditation   
Health & Safety Act, including, Safety Presentations Health and Wellness Comic book qualify as a peer educator      
COMSOC 2 Chamber of mines safety officer Diploma-SAFETY OFFICER 2 DIPLOMA -Cum L’aude ((Distinction)
Auditing Process, Health & Safety Act, Trucks & Tramming, Explosive Safety, Occupational Health & Hygiene Critical Task Analysis, Safety in Welding, Critical Task Inventory, Meetings, Program Evaluation, Emergency Preparedness, Legislation, Due Diligence, Behavioural Based Ssafety, Communication, Ventilation, Hazardous Chemical Substance
COMSOC 1 – Chamber of mines safety officer certificate- Cum L'aude (Distinction)
Task Observations, Risk Assessment, Safety Cutting, Appointment of Safety Officers, Causes & Effects of Accidents, Strata Control, Fire Presentation, Appointment of Safety Preventatives, Causes & Effects of Incident, Hazard Identification, Plan Reading

Reason for Leaving:            Aveng Mining Amalgamated with MOOLMANS, Retrenchments
Period                 08/2008 - 04/2010
Name of company  Belfa Fire (Pty) Ltd
Position    Personal Assistant
Responsibilitie
Processing of Progress Claims for main Projects/Contractors as well as distribution, Chasing of Payments not received and getting proof of payment, 
Processing summary for Claims and Forecasting for the month, Screening of calls
Processing the sub-contractor invoices for the month, Distribution of all emails, faxes correspondence to management
Typing, faxing, emailing, filing etc. Admin, Typing of Disciplinary documentation and letters 
Taking care of maintenance queries for office e.g. Copiers, fax machines etc.
Assisted the receptionist – Samsung Switchboard with 40 extensions (call transferring, messages, queries)
Processing of the time sheets for the weekly wages (Basic)
Compiling of Operation & Maintenance Manuals for the Project Hand over
Ordering of stationary for preferred suppliers Assisting in other areas as needed in their absence, Function arrangements 
Arranging interviews and temps as needed, Arrange the adverts to be advertised for vacancies available within the company, Hiring /ordering of compressors/Huts etc. for the sites
Compiling of reports for costing’s/running projects or contracts, Send of documentation with the courier companies
Communication with other branches regarding any changes e.g. documentation
Assisting with the Occupational Health documentation regarding claims, Assistance with anything else needed by the managers, Functions arranged, lunches or events, Recommendation Letter from Director (Received email of recommendation for my work done)

Reason for Leaving:            Career growth opportunity in SHEQ- Quality. Safety, Health, Environmental Risk
06/2008 - 08/2008 - Temped (Freelancing Charity Work and Temped for Ferro Mechanical)
Period                 02/2008 - 05/2908
Name of company  CR Solutions ( Recruitment Agency)
Position    Recruitment Consultant 
Responsibilitie
Screen CV’s for the vacancies advertised and requested by clients, Screening of calls – telephone interviews
Assisting with the AD’s for the workplace (Citizen newspaper), Arrange interview times and days, interviewing of candidates daily, Capturing CV for presentation to the clients, Calling for references, 
Putting ads on Vottle, Gum tree websites, career junction, Admin work done
Telesales for new client business, assisted in the reception area- Siemens switchboard -30 extensions- 1 incoming line, assisted with queries, taking of message etc.
Assisted in Durban to get call centre agents, Placed temp and permanent candidates in suitable jobs
Assist some disabled candidate to get a job, Achieved my 1st Temp placements and 1st permanent in my 3rd week
Achieved my 1st billing before some that were with the company for longer

10/2007 - 01/2008 Recuperation of a Spinal Injury (IOD) at MTN,

Period                 10/2000 - 09/2007 
Name of company  MTN ( Mobile Telecommunications Network)
Position    Retentions Executive 
Responsibilitie
Executive Customer Relations Agent (CRM), Retaining of customers for the further business, Customer service in bound & out bound & pre-paid, Part of the call awards loyalty program, Number portability (MNP)
Training of staff & clients on products and services, Team building, Introducing the new Products & Services to clients
Retaining of customers wanting to leave the service provider, Convincing customers to stay with the company
Upgrade assistance and guidance, Assisted with new contracts 
Dealt with corporate clients and assisted with products, service & upgrades, Piloted new campaigns for the Marketing Department, Yellow Genie campaign for the VIP customers/subscribers
Assisted in Fraud cases & tracking, Sales and data capturing, Vetting of subscribers & credit control, Negotiation skills and understanding churn, Supervision of staff occasionally, Dealing with courier companies with deliveries to customers
Achieved top performer on sales campaigns, Received my silver & gold wings awards for top achiever
Investigated queries and upgrade cases, Team leader, Proactive & Reactive consultant
Ensure all documentation for upgrades were correct, Investigated queries and fraud cases, Customer Service rendered, Customer interaction with walk in clients, Assisting Team leaders and Managers, Assisted in fraud cases – (MTRAX)

Courses:
NQF level 2 English, Email Etiquette, worked on in-house systems - Timos, Billing, Wizard, PPAS, Eppix, Rockwell, GT, Subscriber, Mtrax save Matrix, Negotiation skills, Number Portability, Product & Services, Pro Active, Skills for Life Certificate: -Communication, Company Values, Telephone Skill, dealing with Customers, Handling Difficult, Customers, Company Vision, Email Etiquette and Business English, Proactive Communications-Certificate, MTN Certificate – Pride in Performance & Quality, 
Reason for Leaving:            Company moved to Midrand, could not relocate at the time, too far to travel from the South
Period                 07/1998 - 11/2000 
Name of company  Mountie Couriers (Sun Couriers)
Position    Trainer  Represebtative/Customer service Consultant  &  Liasion
Responsibilitie
Investigation of undelivered items for all Banks – Cheque Books, Credit cards, forex etc. Fraud investigations assisted the Bank Managers 
Going to Card division to investigated fraud, lost credit cards, Cheque books and Forex etc.
Tracking of delivery’s and getting proof of signature regarding deliveries, Data and admin capturing
Training clients on the companies’ process and procedures, Compiling surveys and stats
Organizing events (Million Dollar Golf Challenge) Event organized, proving driver’s innocence regarding their deliveries, Insuring Forex was delivered and received by all concerned at the banks, Arranged events as need, Tractability, investigation

Period                 06/1997 -  06/1998
Name of company  Liquid Life CC)
Position    Sales Representative/Consultant
Responsibilitie
Store orders and assistance for delivery of stock
Ordering of stock, Marketing, getting new customers, placing orders for the stores, Marketing promotions for Pizza Perfect
Relocating drivers for their deliveries, Training of drivers, getting new customers, Top sales representatives became a Top Achiever

Reason for Leaving:            Company Liquidated
Period                 10/1996 - 06/1997 
Name of company  Palm Cout Pharmacy)
Position    Pharmacy Assistant 
Responsibilitie
Placing and checking all medical orders and supplies, assisting customers and advising accordingly
Assisting with creditors, Filing of medical aid documentation and scripts, Assisting pharmacist, Store displays 
Education customers on the law surrounding certain drugs/ prescriptions, Advising customers

Courses:Kimberly Clark, Health education program workshop, Incontinence advisor, Clairol Hair colour advisor
Reason for Leaving:            Opportunity to grow and learn a new field
Period                12/1994 - 09/1996 
Name of company Minnerbron Kwikspa 
Position   Assistant Manager
Responsibilitie
Managing the store, open/closer the store, dealing with the reps and orders placed, Banking, Administration
Delivering orders, placing order for the store, checking orders, Stock taking, Customer inquiries, Opening/closing of the store, Managing and supervising staff -25
Assisting customers with queries or concerns, Store condoler ends displays, Dealing with sales reps

Courses: SPAR CERTIFICATE, Course Orientation, SPAR Store Procedures, Front Line Equipment, Packing & Store Layout, Security, Interpersonal Skills and Job Log Evaluation
Reason for Leaving:            First job after High School

INTERGRATED MANAGEMENT SYSTEM (SHERQ) Certificate

ISO 2009:2015 Certificate 

SAFETY OFFICER Diploma