

Ntokozo Cyril Biyela
Customer Service / Support
About Ntokozo Cyril Biyela:
Sales associate 4 years of experience in retail environment (Jozini MR Price). Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback.
Experience
Sales associate ( Mr Price)
Assist an average of 40 customers per day in finding or selecting items and providing recommendation which have generated a total R40-0000 plus of revenue achieved.
Achieved an average of 140% of sales goals for three consecutive months.
Stock replenish and organise inventory with accuracy and effeciency, completing task 10% faster than average associate.
Mantain accurate and attractive merchandise display, ensuring strategic placement of products in order to maximize purchase.
Education
Secondary history: Ezibukweni High
Completed: Grade 12
Year : 2010
Institution : Nsingweni Consulting PTY/LTD (3 Years qualification completed)
National Certificate in IT: End user computing NQF Level 03
: Technical Support NQF Level 04
: System Support