Nthabiseng C Vilane

A value adding expert in the Risk profession, who is committed to the achievement of business growth through sound quality risk management and customer experience strategies. To achieve this, I lead by example in developing and implementing strategic initiatives to secure continuous improvements and achieving business plan targets, in conjunction with collaborating with teams and cross functional teams to achieve performance targets using strong problem-solving skills.

I have been involved in numerous change transformations during my career, working alone as a Specialist/Analyst or as a part of a multinational team. I have gained extensive knowledge and expertise in Enterprise Risk Management (ERM) in Insurance, Information Technology and Financial environments. I proactively support and advise the Business Unit/Legal Entity Head or Operational Risk Head in the effective management of operational risk which includes the following Non-Financial Risk types: Information Risk, Information Security Risk, Business Resilience Management, Risk Governance, Operational Risk and Financial Crime/Fraud Risk.

I provide strong guided expertise and offer direction in all business-critical key performance indicators that assists business realise their return on their investments in people, processes, technology, equipment, knowledge and customers. I am competent and experienced as a key change agent and possesses an exceptional character with the presence, credibility, and determination to take the business to new heights of excellence. I operate as a role model and highly effective at achieving all the required business behaviours.

I possesses specialist and detailed expertise within the following fields:

Quality Auditing & Management | Customer Experience | Business Assurance | Business transformation | Process Re-engineering and improvement | Expertise in Lean Cost reduction and Control | Project management | ISO 9001:2008 development and implementation | TQM | Productivity and quality improvement | Change management | Risk Management | Training | Problem-solving | Leadership | Presentation | Coaching | Root Cause Analysis |

Bcom (compliance & Risk) - in progress