nqobile ndzimande

We are seeking an experienced Quality Assurance Manager to lead and continuously improve quality standards within a high-volume contact centre environment in Durban. This role is critical in ensuring exceptional customer experience, operational excellence, and compliance with int ...

This position involves providing quality assurance for service agents, ensuring customer experience exceeds expectations while maintaining regulatory compliance. · Maintain and develop internal/client quality standards. · Assess support interactions based on established quality s ...

Job Description · RCL Foods is recruiting for a driven, meticulous, highly energized, analytical Senior Quality Assurance Technologist within the baking business unit. · The suitable candidate will be required to maintain Quality management system. Ensure that the correct quality ...