
Nqobile Mtshali
Customer Service / Support
Services offered
I am a 23 year old woman who is ambitious and still trying to figure out my direction to living a better lifestyle. I am very accommodative, good at multitasking and a highly respective human toward others - treat people the way I'd want them to treat me. I am very patient with time, people and life in general. I am eager for a better life, my motive is my mother, then I do whatever I do for nobody but myself.
I have been working on bettering my skills, qualities, experience and knowledge. I enrolled a short program to develop my career in Skills Excel Training Institute. I am willing to do whatever it takes to prove what I bring to the table besides my natural hard work ethics.
Experience
Ayanda Pre-school
- Worked as a receptionist/admin assistant.
- Switchboard operator m
- Filing documents.
- Typing school reports, newsletters, meetings agendas, copy and typing paperwork.
- Editing scripts and reports.
- Observing COVID-19 protocols amongst the learners and staff.
- Diary management for school principal.
STARTEK
- International inbound call centre agent.
- Flexible hours.
- Unlocking Telkom world call vouchers.
- Providing information enquired by customers such as dialling codes, time difference, area codes, business contact details, etc.
- Reactivating landlines.
- Redirecting customers to the suitable department of Telkom that can assist with their query.
Education
Secondary education:
- Dinwiddie High School.
- Obtained a Diploma pass rate in 2020.
- Subjects: English, Afrikaans, Maths Literature, Life Orientation, History, Hospitality Studies, Business Studies and Tourism.
Tertiary education:
- Rosebank IIE College.
- Higher Certificate in Human Resources management practices.
- 1 year course.
- Four modules.
- Currently studying.
Professionals in the same Customer Service / Support sector as Nqobile Mtshali
Professionals from different sectors near Tokoza, Sedibeng District Municipality
Other users who are called Nqobile
Jobs near Tokoza, Sedibeng District Municipality
-
Call Centre Agents
3 weeks ago
Staff Connection - Hospitality Recruitment and Executive Search JohannesburgWe are looking for entry level call centre agents for a company based in Melrose. Responsibilities:Certificate in Call Centre · Min 1yrs experience in a call centre environment · Excellent communication skills · ...
-
Call Centre Sales Agent Position
1 week ago
IntelliBPO JohannesburgThis is a full-time position in the Johannesburg Metropolitan Area as a Call Centre Sales Agent. The role involves handling inbound and outbound calls, providing exceptional customer service and driving sales. · Handling international customers · Identifying their needs · Deliv ...
-
Call Centre Agent
1 week ago
Impact HR Johannesburg, GautengWe are seeking dynamic, motivated and results-driven Outbound Sales Agents to join our team in promoting and selling energy contracts to residential and business customers. · ...