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Mabopane
Nothando Fortunate

Nothando Fortunate

Debt Collection Agent

Law Enforcement / Security

Mabopane, City of Tshwane Metropolitan Municipality

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About Nothando Fortunate:

As a Debt Collector:

- I contact clients to collect outstanding debts
- I negotiate payment plans and settlements
- I Investigate and resolve discrepancies
- I update accounts and maintain records
- I work with clients to find solutions
- I meet collection targets and goals
- I stay up-to-date with industry regulations
- I utilize strong communication and negotiation skills
- I demonstrate empathy and professionalism

Thank you.

Experience

Sales Consultant:

-I generated new business leads and built strong relationships with clients
- I conducted needs assessments and presented tailored solutions to meet customer needs
- I consistently met or exceeded sales targets, driving revenue growth
- I developed and implemented effective sales strategies to expand market share
- I collaborated with cross-functional teams to ensure seamless customer experience

Debt Collector:

- I successfully recovered outstanding debts from clients and customers
- I conducted thorough investigations to locate debtors and negotiate payments
- I utilized effective communication and negotiation skills to resolve debt disputes
- I managed and prioritized large volumes of debt collection cases
- I worked closely with legal teams to escalate cases when necessary.

Education

_Education:_

- Risk Management and Assessment:
   - Completed comprehensive coursework in risk management principles, theories, and best practices
   - Developed skills in risk identification, assessment, analysis, and mitigation
   - Gained knowledge of regulatory frameworks and industry standards
- Higher Certificate in Law (Ongoing):
   - Currently pursuing advanced legal studies to enhance knowledge and skills
   - Coursework includes legal principles, contracts, torts, and legal research and writing
   - Building a strong foundation in legal concepts and terminology.

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